by Police - Bureau of Police Research and Development
by Police - Bureau of Police Research and Development
by Police - Bureau of Police Research and Development
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The Indian <strong>Police</strong> Journalis to substantiate the view that <strong>Police</strong> personnel who can be trainedto be emotionally intelligent. Further, it discusses the importance <strong>of</strong>investing in s<strong>of</strong>t skills development <strong>of</strong> <strong>Police</strong> personnel.Emotional IntelligenceEmotional Intelligence refers to the ability <strong>of</strong> the individual to set agoal in life, work towards achieving it, negotiate it <strong>and</strong> feel empathetictowards a fellow-being. It involves the ability to deal with feelings<strong>and</strong> the ability to communicate. In fact, the lack <strong>of</strong> these skills hasfar-reaching impact, leading to unhappiness <strong>and</strong> inability to formintelligence is basically determined at birth, Emotional Intelligence Intelligence as the single most important factor predicting success<strong>and</strong> happiness in life. Until 1980s, there was no talk <strong>of</strong> Emotional‘Emotional Intelligence’ to describe a person’s ability to underst<strong>and</strong>one’s own emotions, the emotions <strong>of</strong> others <strong>and</strong> act appropriately. Theterm ‘EI’ became popular in 1995 with the best selling book, “EmotionalDaniel Goleman, Doctorate in Psychology, from Harvard University<strong>and</strong> science writer with ‘New York Times’. He followed it up withanother title “Emotional Intelligence in a workplace”. The emergence<strong>of</strong> the EI gave the explanation that the people with high IQ might notnecessarily be successful <strong>and</strong> a theory that true intelligence is actuallya combination <strong>of</strong> both EI <strong>and</strong> IQ. Emotional Intelligence refers tothe capacity <strong>of</strong> recognizing our own feelings <strong>and</strong> those <strong>of</strong> others formotivating ourselves <strong>and</strong> managing emotions well in ourselves <strong>and</strong> inour relationship (Daniel Goleman, 1998).It was Daniel Goleman (1996), who has pioneered the concept <strong>of</strong>Emotional Intelligence. It is increasingly recognized that an individual’ssuccess at work to the tune <strong>of</strong> 80% is dependent on EmotionalIntelligence (EI) <strong>and</strong> 20% on the more commonly known IntelligenceQuotient (IQ). IQ is a measure <strong>of</strong> one’s intelligence level, while EI is ameasure <strong>of</strong> one’s emotional level. It describes the qualities <strong>of</strong> a person,e.g., self-motivation, self-awareness, impulse control <strong>and</strong> empathy. Itmeans being smart about one’s emotions. It is different from IQ, inthat, it can teach the children EI skills to give them a better chance touse their genetically given intellectual potential, i.e. IQ. Those whoJanuary - March, 2013169
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