by Police - Bureau of Police Research and Development
by Police - Bureau of Police Research and Development
by Police - Bureau of Police Research and Development
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The Indian <strong>Police</strong> Journalare insensitive to emotions in others will not see the need to care an acquired trait. Emotional skill, such as empathy can be taught <strong>and</strong>developed as children grow, <strong>and</strong> love their lives. Emotions, therefore,may be the true measure <strong>of</strong> human being. Emotional Intelligencehas its roots in the concept <strong>of</strong> social intelligence, wherein EI wasunderst<strong>and</strong> <strong>and</strong> manage men <strong>and</strong> women, boys <strong>and</strong> girls to act wiselyin human relations. According to Mayer <strong>and</strong> Salovey, “Emotionallntelligence is a type <strong>of</strong> social intelligence that involves the ability tomonitor one’s own <strong>and</strong> other emotions, to discriminate among them,<strong>and</strong> to use the information to guide one’s thinking <strong>and</strong> actions.” Thedifference between Intelligence Quotient <strong>and</strong> Emotional Intelligencecan be described in such a way that a high IQ is all about how quicklyyou can do puzzles, <strong>and</strong> how many words you know, but EmotionalIntelligence is about feelings, <strong>and</strong> underst<strong>and</strong>ing the feelings <strong>of</strong> otherpeople. For example, a person high IQ might get high marks orgrades in academics, but it will be the Emotional Intelligence, whichdetermines how happy he/she is <strong>and</strong>, thereafter, how well he or shecan get along with others in work relations <strong>and</strong> life in general.Emotional Intelligence can change unlike IQ, which generallystabilizes when a person is around 18 years <strong>of</strong> age. A person with alow EI score on empathy today can have a higher empathy score inthe future - if that person (police people) recognizes his limitations,changes his attitude, adopts a learning strategy <strong>and</strong> practices keylistening <strong>and</strong> empathy skills. EI is, in a way, prerequisite <strong>of</strong> leadership.An analysis has shown that it plays an increasingly important roleat the highest levels in a police structure. In other words, higher therank <strong>of</strong> a person in a police system considered to be a star performer,the more EI capabilities show up as the reason for this effectiveness.Peter Salovey <strong>of</strong>fers a framework EI characteristics <strong>of</strong> self-awareness orknowing one’s own emotions, the ability to manage one’s emotions<strong>and</strong> impulses, self-motivation skills, empathy or the ability to sensehow others are feeling <strong>and</strong> lastly, social skills or the ability to h<strong>and</strong>lethe emotions <strong>of</strong> other people.Self-Awarenessthe ability <strong>of</strong> a person to be able to know the reason for his emotional170 January - March, 2013
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