by Police - Bureau of Police Research and Development

The Indian Police Journalof lands in urban areas shooting up, settling civil disputes relatingpolice excesses pour in mostly from urban centres. According tocomplain about the high-handedness of the SHOs and other PolicePolice personnel to use the threat of arrest and settle the disputesbetween two groups’, the sources said. The Home Departmenthas also received complaints that some of the unit heads were alsoencouraging their subordinates to settle civil disputes on the pretextof the complainants approaching rowdies after the police refusing”.Community Policing and Civil DisputesHowever, solving of these minor disputes in the community is a genuinefelt need and should be part and parcel of community policing. US that promotes organizational strategies, which support the systematicuse of partnerships and problem-solving techniques, to proactivelyaddress the immediate conditions that give rise to public safety issues,such as crime, social disorder, and fear of crime.The focus of most Community Policing initiatives is to improve thedelivery of police services and solving of minor/civil disputes in thecommunity may be only a peripheral component of any scheme. mismatch between the pressure of the community’s expectations andthe conventional limits placed on their role. Therefore, police has tothe framework of law.Mediation is a negotiation process in which the parties, with theassistance of a mediator, attempt to reach a solution to their disputethrough a series of offers and counter-offers. The parties retain controlover the outcome of the process (i.e., whether to settle and the termsof settlement). The mediator facilitates communication betweenthe parties and helps them generate possible solutions to a dispute.Mediation is characterized by extensive negotiations between the82 January - March, 2013