by Police - Bureau of Police Research and Development

The Indian Police Journalbuild rapport with various sections of society and create network ofpeople. It includes the following competencies:• people are skilled at winning people over and build consensusand support.• It refers to negotiating and resolving people and tense situations with tact, and encourage debate andopen discussion.• Leadership: Leadership is a such a skill that inspires and guidesindividuals and group for achieving any goal or task. Emotionallybalancedleader is person-oriented, inspires members for a sharedvision mission.• Change catalyst: Change catalyst competency results intoinitiating and managing change. They recognize the need forchange, challenge the status quo and work in the direction ofachieving the required change.• Communication: Emotional Intelligence. It means listening patiently, sharinginformation and being receptive to other's views.Recognizing EmotionsEmotional Intelligence increases with age, says Goleman. It canbe learned, cultivated and increased in adulthood and the place tolearn it is not the workplace, but in school. For instance, children,more likely to drop out. Aggressiveness has been linked to inability tohandle unpleasant scenes at home. At present, emotional educationof children is being left to chance. Academic intelligence has little todo with emotional life. Based on rationality, school pays little or noattention to emotions lest they disrupt the class. Many of the naturalabilities of children are not meant for handling complex mathematicalcalculations or memorizing ancient history, but rather for perceivingand understanding inherent emotional situation.Emotional Intelligence probably overlaps, to some extent, with thegeneral intelligence. The emotionally-intelligent person is skilled infour areas, i.e. identifying emotions, using emotions, understandingand regulating emotions.January - March, 2013175