by Police - Bureau of Police Research and Development

The Indian Police Journal• Knowing one’s emotions;• Managing emotions;• Motivating oneself;• Recognizing emotions in others; and• Handling relationships.Importance of Emotional IntelligenceEmotional Intelligence allows us to think more creatively and use ouremotions to solve problems. Daniel Goleman believes that EmotionalIntelligence appears to be an important set of psychological abilitiesthat relates to life success. It is empathy and communication skills aswell as social and leadership skills that will be central to your successin life and personal relationships.Goleman further argues that men particularly need to developemotional skills, and he gives many examples of men with highintelligence, who were not successful, because they had problemswith their people skills. He found from his research that people withhigh Emotional Intelligence generally have successful relationshipswith family, friends and fellow-workers.Emotional Competencies and Emotional IntelligenceInventoryof emotional competencies, which determines the extent of EmotionalIntelligence acquired by an individual. An emotional competence,according to him, is a learned capacity based on Emotional Intelligencethat results in understanding performance at work (1998). This earlier awareness, self-regulation, self-motivation, empathy (social awareness)and social skills.Emotional competence is a learned capacity based on EmotionalIntelligence that leads to outstanding performance at work. It referscomponents of Emotional Intelligence and the competencies based on176 January - March, 2013