First Responder EMS Curriculum for Training Centers in Eurasia

Documentation and Quality ManagementContents1. Objectivesa. Cognitiveb. Affectivec. Psychomotor2. Introduction3. Planning4. Examination of the Process5. Quality Improvement6. Informationa. Call Datab. Situationc. Patient Informationd. Patient Exame. Treatmentf. Transport Data5. Student Activitiesa. Auditoryb. Visualc. Kinesthetic1. Objectivesa. Cognitive ObjectivesAt the completion of this lesson, the First Responder student will be able to:1. Understand the system’s documentation practices.2. Explain the process of quality improvement.b. Affective ObjectivesAt the completion of this lesson, the First Responder student will be able to:1. Explain the rationale for quality improvement.c. Psychomotor ObjectivesNone for this lesson.2. IntroductionWithin a particular healthcare system, the goal is to maximize the resources available toprovide the highest quality care possible. Systems vary greatly in staffing, equipment, andfunding; therefore, no two systems are alike and no two systems are optimized in the sameway. Through analysis of your particular system, goals for improvement in particular areascan be set so as to utilize available resources with the greatest efficiency possible.3. PlanningBefore you can control the quality of your system you have to design a system that targetsthe needs of your patients given your available resources. To do this you must determinewho your patients are and what their needs are. For example, consider two different patientmixes. One city has a large population living within relatively small city limits; the otherhas a much smaller population but many live outside of city limits. Given the sameresources available in your system you would have to structure them quite differently ifyou wanted to serve these two patient populations.Geography is only one of the things that must be considered. Other considerations includethe age mix of your population, what the major complaints generating a transport are, timesFirst Responder EMS Curriculum/AIHA, July 2002 235