Operating Review continuedStrategy Performance Governance FinancialsFurther investment in our sales force and extending ourdistribution capabilities has enabled us to cover significantlymore customers.Our USA cigar business remains strong and we have grownour sales in value terms. In the natural wrapper segmentwe have performed well. We have grown Dutch Mastersin the cigarillo size segment and continued to expand ourdistribution. In the homogenised wrapper segment, wehave undertaken a number of promotional and new productand packaging initiatives, particularly with Phillies cigarillosdelivering a positive performance. In our premium handmadecigar business, we outperformed the market with our luxurybrands Montecristo and Romeo y Julieta.OutlookIn the USA, we will continue to focus on expanding ourdistribution and building our position in the value segmentthrough continued brand rejuvenation as market volumesrevert to their long-term trend.Rest of the WorldCigarette<strong>2010</strong> 2009Volumes 167.6bn 174.1bnMarket shares 1Australia 17.5% 16.2%Morocco 83.1% 85.0%Russia 8.3% 8.6%Saudi Arabia 10.2% 9.8%Taiwan 11.0% 9.9%Turkey 3.9% 3.6% 2Ukraine 20.8% 20.2% 31 <strong>Imperial</strong> <strong>Tobacco</strong> estimates.2 Restated due to a changed basis of calculation.3 Restated due to a change of source.Regional ReviewOur Rest of the World region comprises a broad range ofmarkets which offer considerable opportunities for us togrow and develop our business. Our cigarette volumes in theyear have been impacted by market declines in Russia andUkraine, both down by 10 per cent, and by temporary supplydisruption in the Middle East in the first half of the year.Regulation and ExciseLevels of regulation and excise vary across our diverse Restof the World region. We focus on monitoring developmentsand participating in debates through our proactive engagementactivities. We are particularly focused on the situation in Australiawhere the government has announced plans for the plainpackaging of tobacco products with effect from July 2012.Plain packaging legislation has never been implemented byany government in the world and we are robustly challengingthis proposal which would lead to a significant rise in counterfeitproduct, adversely affecting governments, retailers andconsumers as well as the legitimate tobacco industry.Our StrategyWe drive sales by maximising the growth potential thatthe geographic diversity of this region offers. We particularlyfocus on building sales of our key global strategic brands,complemented by our local and regional brands with localconsumer insights supporting our brand choices. Developingstrong partnerships is also an important element of ourstrategy for growth in this region.Our PerformanceWe delivered a strong performance across this region,benefiting from strong pricing and a favourable sales mix.We grew net revenue by 9 per cent to £2,340 million(2009: £2,138 million), and adjusted operating profit by12 per cent to £693 million (2009: £617 million).Africa and Middle EastWe had a good year in Africa and increased our marketshare in a number of markets. Fine and Excellence, twoimportant regional brands, continued to build on their volumegrowth trends. In Morocco, with the monopoly in tobaccomanufacture and distribution ending this year, we continueto be well positioned and have further enhanced the positionof our international brand portfolio, particularly GauloisesPerformance Highlights:Rest of the WorldWe performed well in Africa andmade further good progress withGauloises Blondes in Morocco.38
Blondes. In the Middle East, we again grew our marketshares notably with Davidoff in Saudi Arabia, while in Turkeywe posted gains with West driving market share higher.Eastern EuropeIn Eastern Europe, cigarette volumes in our major marketsof Russia and Ukraine have declined, impacted by risingunemployment due to the economic conditions and dutyincreases. However, pricing has been positive throughoutthe region and we delivered strong revenue growth. In Russia,although our overall market share was down to 8.3 per cent(2009: 8.6 per cent) impacted by declining volumes of our lowmargin value brand Balkan Star, we have delivered a positiveperformance with Davidoff supporting our increased share ofthe superslims segment and with Maxim in the value cigarettesegment. In Ukraine, we have also had success with Davidoffwith volumes up almost 50 per cent and our overall marketshare improving to 20.8 per cent. Other regionalbrand highlights include growth in West and Style.Asia PacificIn Asia Pacific, we have delivered an excellent performance withmarket share, volume and profit growth. In Australia and NewZealand, we posted market share growth to 17.5 per cent and18.5 per cent respectively (2009: 16.2 per cent and 18.3 percent), driven by JPS. We have recently introduced a number ofnew JPS variants to further build on this momentum. We grewshare in Cambodia and Laos. In Taiwan, we have deliveredmarket share growth to 11.0 per cent (2009: 9.9 per cent)with Davidoff, West and Boss.Following our agreement signed with KT&G earlier thisyear, we are pleased with the progress we have made withDavidoff in South Korea. In addition, in India our import anddistribution agreement for Davidoff signed in May has madea positive start.CigarWe have made encouraging progress with our luxury Habanoscigar portfolio and have grown volumes, sales and profits.Despite the economic climate we have achieved good resultsin a number of markets in Western Europe, Africa and theMiddle East and Asia Pacific and launched a number of limitededitions and exclusive series, enabling us to continue to buildon the positive momentum we have achieved.OutlookThere are many opportunities for us to grow sales and profitsin this region.In Eastern Europe, we are investing to develop our sales forceand distribution capabilities. We will continue to build on themomentum we have achieved with Davidoff while ensuringour product portfolio is positioned to maximise our growth ingrowing segments such as superslims and kingsize superslims.In Africa, we continue to develop our important regional brandssuch as Excellence and Fine, while in the Middle East we arefocused on further enhancing Davidoff and Gauloises Blondesin the region. In Asia Pacific we are further building our positionin our two major markets of Australia and Taiwan.We will continue to effectively leverage our portfolio acrossthe many markets in this region, while seeking to use ourpartnering credentials to further develop our market footprint.LogisticsOverviewOur logistics business comprises operations in Spain, France,Italy, Portugal and Poland which cover several products andchannels. Our logistics business is one of the largest of itskind in Europe, with more than 40 million deliveries per yearand reaching around 300,000 delivery points across Europe.The point of sales served include tobacconists, conveniencestores, bakeries, grocery stores, kiosks and bookshops,pharmacies, hospitals and petrol stations.Our strategy is to further consolidate our leading positionsand focus on our core profitable activities while wideningthe product offer to the points of sale that we reach andincreasing the channels and countries that we access.Current economic conditions have presented us withchallenges and we have continued to effectively managethese with our diligent approach to cost management.We offer services across the whole logistics value chain toour customers, including order reception, storage and stockmanagement, order preparation, transport and distribution,invoicing and collection and customer services.Performance Highlights:Rest of the WorldWe made gains with Davidoff,West and JPS in a number ofmarkets in Asia Pacific, theMiddle East and Eastern Europe.39