Annual report 2010 - Imperial Tobacco Group

Corporate Responsibility continuedStrategy Performance Governance FinancialsOccupational Health and Safety Management (OHS)We have a strong commitment to improve our OHS controls.Examples of our performance are below:––We further extended our ‘Deal with It’ behavioural safetytraining programme with training completed in our factoriesin Western and Eastern Europe, Africa and Asia.––We held regional bi-annual training workshops for OHSsite managers.––We continued to progress independent certification forour OHS activities with 15 of our sites achieving OHSAS18001 certification.Our verified lost time accident rate for 2009 was broadlystable at 1.57 (2008: 1.56). Improvements throughout ourmanufacturing operations were offset by increases in salesand marketing and support functions and we are takingsteps to improve this.Provisional data for 2010 indicates that our occupationalhealth and safety performance has significantly improved.The number of major injuries increased, with 16 events in2009 compared to nine in 2008. We operate in some difficultregions of the world and take our responsibilities regardingthe personal security of our employees seriously. Regrettablythere was one fatality when a security guard was shot inMadagascar. We have reviewed and strengthened securityprocedures to address the increasing level of security threatsin the country.Following the previous fatality at our Nottingham factoryof a DHL driver, the Health and Safety Executive (HSE)subsequently investigated and prosecuted both ImperialTobacco and DHL for whom the driver worked. In August2010, we both pleaded guilty to the charges but the judgeaccepted that these did not cause or contribute to thedriver’s death. The training, assessment and supervisoryissues identified were immediately rectified after the accidentand best practice in regard to trailer parking was sharedacross the business.Environmental Performance 1Our 2009 environmental performance remained on trackto meet our energy and waste to landfill reduction targetsand we have made good progress in reducing our waterconsumption in line with our overall target.Our performance on environmental waste and absolutecarbon dioxide (CO 2) emissions was affected by theinclusion of Altadis data and factory restructuring activities.We are committed to reducing our carbon emissions andenvironmental waste and have developed a carbon savingtarget of 20 per cent by 2020. CO 2 trends were alsodistorted by changes in the Greenhouse Gas Protocolconversion factors and UK DEFRA guidelines which weuse to inform our reporting.Examples of our performance are below:––Energy consumption per million cigarette equivalents wasdown 14 per cent since 2001 (target down 10 per cent).––Waste to landfill per million cigarette equivalents was downby 26 per cent since 2004 (target down 15 per cent).––Water consumption per million cigarette equivalents wasdown 12 per cent since 2001 (targets are set locally).––CO 2 emissions per million cigarette equivalents were down0.37 per cent since 2001 (target down 10 per cent).––Waste per million cigarette equivalents was up 4 per centsince 2004 (target down 10 per cent).––We responded to 16 minor environmental complaintsfor noise, dust or odour and we sought to understandthe issues and find remedial solutions in line with ourstandard practice.––We extended ISO 14001 accreditation, with 69 per centof our manufacturing sites now covered.––We conducted independent energy audits at11 manufacturing sites, with promising energysaving opportunities identified.More detailed environmental measures are available on ourwebsite www.imperial-tobacco.com/cr.Lost Time Accident Frequency Rateper 200,000 hours1 Our 2009 environmental data covers all manufacturing sites exceptthe non-EU cigar sites which have been brought into reporting for2010. Environmental data is reported 12 months in arrears to allowfor verification.3.02.52.01.52.21Lost time accidents (LTAs) are work-related accidentsresulting in absence from one or more scheduled workdaysor shifts. Our LTA frequency rate for 2009 (for all operationsexcept Logistics) remained stable.1.01.551.561.570.50.00607080946