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RoadRunner Owner's Manual - Data I/O Corporation

RoadRunner Owner's Manual - Data I/O Corporation

RoadRunner Owner's Manual - Data I/O Corporation

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Troubleshooting • Error Messages •• Blue Lamp is OnLampColorError MessageResolutionCannot find Device Algorithmfile. Check your Jobcard.• Try making a new job card by recreating the job in TaskLink.• The required software is on the <strong>RoadRunner</strong> compact disk (CD) thatis supplied with new adapters ordered. Install the CD for the newadapter, (or device or algorithm) onto the computer containingTaskLink.NOTE: The CD has the TaskLink Version and<strong>RoadRunner</strong> System Software version written on theface of it. If the <strong>RoadRunner</strong> System Software versionis different from the version shown on the <strong>RoadRunner</strong>startup screen, then you must also update the<strong>RoadRunner</strong> firmware.Then make a new job card by recreating the job in TaskLink.Cannot load device algorithmfrom Job card.• Make a new job card by recreating the job in TaskLink.• Update the <strong>RoadRunner</strong> firmware by making a System Update cardwith TaskLink.Cannot open Boot.bin.Create a new System Update card at TaskLink and update<strong>RoadRunner</strong>.Cannot open sockets.• Make sure supply air is connected.• Verify that the supply air pressure is within the specified limits. Seespecifications at the end of Chapter 1. Also, in the Service <strong>Manual</strong>,see Adjusting the Low Air Pressure Sensor, some models.Cannot open SysFlash.bin.Create a new System Update card at TaskLink and update<strong>RoadRunner</strong>.6. . .bluelamp is on. . .Checksum error inImage.bin fileCRC error in file• The checksum that <strong>RoadRunner</strong> calculates doesn't match the checksumcontained within the job. Reload the job onto the card inTaskLink.• Try a new PC card.• Try a different brand of PC Card reader/writer to load the job with.• If the job file has had any handling, such as going through e-mail,then try a fresh job file (transfer by FTP or Network)Make a new job card by recreating the job in TaskLink. If this does notcorrect the error, call <strong>Data</strong> I/O Customer Service.Comparator/DAC error.Contact <strong>Data</strong> I/O Customer Service.Controller board not supportedby software.Contact <strong>Data</strong> I/O Customer Service.6—8 <strong>Data</strong> I/O • ProLINE-<strong>RoadRunner</strong> Owner’s <strong>Manual</strong> • 096-0240 [updated Mar2010]

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