Retail Platform Software for Windows User's Guide

3-8 Chapter 3: Understanding the RSM LE
Monitor Menu
State of Health
The Monitor Menu section is not included in the RSM LE EUI functionality without a
license.
The State of Health screen is the first screen that displays after you log on.
RSM has the ability to determine the state of health of managed components. State of
health determination is derived using events logged by managed components. These
events are then driven through a finite state machine to determine the current state of
health. NCR terminals and peripherals have been instrumented to log the events
needed to drive this state machine and permit RSM to determine their current state of
health.
State of Health is a key component of RSM and therefore is easily visible from the
RSM user interface. At RSM LE, State of Health monitors the peripherals attached to
the system, and reports problems that are encountered from the platform devices.
The State of Health screen displays information about the current status of a system
such as the following alerts:
State Of Health Alerts—refers to the alerts that are defined by the information
provided by the Retail Controls, Platform devices, or RSM software. State Of
Health does not require that the Alert configuration parameters be defined. The
State of Health alerts include the following alerts:
Healthy Alerts
Attention Soon Alerts
Attention Now Alerts