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Retail Platform Software for Windows User's Guide

3-26 Chapter 3:

3-26 Chapter 3: Understanding the RSM LE Administration The Administration section is included in all versions of RSM LE. The features include the following: RSM Services—provides information about the features that are used if RSM LE is a managed system. If RSM LE is unmanaged, you do not need to use any of the following features: Customer Number RSM Managed RSM Server Discovery Connected RSM Server Logical System Name Custom Tags OS Monitor File Agent Software Agent Default Destination Directory Licensing—provides information about the licensing. There is nothing you can change here if RSM LE is managed by RSM SE, however, you can add a license here if RSM LE is not managed by RSM SE. The license information include the following: Current User License File License Expiration Alerting—provides the functionality to change the settings for the logs and tallies and configure the SNMP Agent. The Alerting features include the following: Log Event Types Tally Save Interval SNMP Agent Critical Events—provides the functionality to change the threshold information of the various types of critical events. You can also view the meanings of various types of event messages. Tally Thresholds—provides the functionality to change the tally threshold values for the various retail peripherals.

Chapter 3: Understanding the RSM LE 3-27 OS Monitoring—provides the functionality to configure the monitoring of system wide CPU and memory usage, disks and files, and processes and services. Data Capture—provides the functionality to diagnose or debug problems. Refer to the following sections for more information about these features. RSM Services The Services menu for RSM LE is primarily used with a system that is being managed by an RSM server. If you are running the RSM LE in an unmanaged, local environment, most of the features are not applicable. The system displays the RSM Services section when you select AdministrationRSM Services The RSM Services section displays the following information: Settings Customer Number Description Identifies the customer using RSM. The Customer Number displays on the contract with NCR. The Customer Number is required for activating an RSM license. If RSM LE is managed, the Customer Number is configured at an RSM server and is not changeable at RSM LE. If RSM LE is not managed by an RSM SE server but an RSM license file is used, such as when adding SNMP support, the customer number must be configured at RSM LE to activate the RSM license.

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