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Retail Platform Software for Windows User's Guide

3-24 Chapter 3:

3-24 Chapter 3: Understanding the RSM LE Tally Threshold—refers to the number of times a certain operation is performed before an alert is sent. Refer to the “Tally Thresholds” section in this chapter for more information. Reset Tally—refers to the option of resetting the current tally. Tallies may increment while using a device, but the updated tally counts may not display in the RSM user interface until the next Tally Save Interval. If you want to see the current tallies immediately, you can select the Refresh Tallies button on the System→Monitor→Tallies page to force the current tallies in memory to be saved to disk and display them in the RSM user interface. Refer to the “Tally Save Interval” section in this chapter for more information. Note: Prior to RSM and RPSW release 4.0, the Tally Save Interval option was called Tally Flush Interval, and the Refresh Tallies button was called Flush Tallies. Processes The system displays the Processes window by selecting MonitorProcesses. The Processes window displays the processes that are running and their CPU utilization percentage. If you select a process from the list, the system displays additional information about the process. The End Process button is used to stop a process. Warning: Make sure you understand what a process is doing before trying to end it. Unexpected behavior could result.

Chapter 3: Understanding the RSM LE 3-25 Services The system displays the Services window by selecting MonitorServices. The Services window displays the services that are installed and their Stopped or Started state. If you select a service from the list, the system displays additional information about the service. You can change the Startup Type of a service by selecting Start or Stop from the Services window. Warning: Ensure that you understand what a service is doing before trying to stop it. Unexpected behavior could result. If you stop the NCRLoader service from the RSM user interface, the RSM user interface stops working and you need to restart the service from the Windows Control Panel.

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