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9 months ago

Annual Performance Plan 508

Annual Performance Plan 508

Management Objective:

Management Objective: Organizational Structure Reduce the cost of leased space, utilities, travel and other related costs by adapting our business processes. OVERVIEW HUD is working to modernize its current office structure, working to redefine the workplace as more than just an office, but rather the combination of people and information brought together by technology which allows work to be done at any appropriate location. In order to measure our success in this endeavor, HUD intends to reduce the amount of space per employee and contractor. Ultimately, this will reduce the total dollars that we spend on leased space, building maintenance, utilities, travel, and other related costs. In order to achieve these efficiencies, HUD will work with the General Services Administration, consistent with section 3 of the Office of Management and Budget (OMB) Memorandum M-12-12, Promoting Efficient Spending to Support Agency Operations, to identify opportunities to reduce space through better use of technology and expanded use of external resources and partnerships. Additionally, HUD could better meet our customers’ needs by more appropriately distributing our workload and personnel by organizational unit. HUD will assess its current staff allocation, workload distribution, and community needs in order to align resources to better serve our customers. In this effort, our goal is not to save money at the expense of our customers, but rather to replace outdated business practices with new business models, ultimately producing greater efficiencies, saving money, establishing sustainable business models, and most importantly, better serve our customers. STRATEGIES • Identify opportunities to reduce space through better use of industry existing best practices. GSA will lead an initiative to understand our work processes, ultimately resulting in a set of options to utilize existing best practices and change our work processes to reduce space. • Get our work in the right organizational unit. With the ultimate goal of producing greater efficiencies and better serving our customers, HUD will take advantage of new business models, e.g. consolidating offices and leveraging external resources and partnerships. LEADING THIS OBJECTIVE Patricia Hoban-Moore Chief Administrative Officer Office of Administration 138 Achieving Operational Excellence Management Challenges and Objectives

FY14 APG PROGRESS UPDATE The Department continues to see an increase in dollars spent on leased space, building maintenance, utilities, travel and other related costs. However, average square footage of usable workspace per employees and contractors exceeded its target in FY14. The Department is identifying opportunities to reduce space through better technology and hopes to begin seeing space and cost saving through consolidating field offices from the Office of Multifamily Housing. The Department continues to partner with the General Services Administration to identify unneeded leased space. MAJOR MILESTONES 3/31/2015 138 Identify opportunities to reduce space through better use of technology. GSA will lead an initiative at no cost to HUD to develop a set of options to reduce space. 9/30/2015 HUD will reduce its footprint and increase lease savings via space realignments and office relocations. 10/1/2017 HUD’s Office of Multifamily Housing will consolidate from 52 field offices to 12 field offices. 13912 8 MEASURING OUR PROGRESS To track our progress towards this objective, HUD will monitor the following performance indicators: Amount of money spent on space and travel (in millions) Total dollars spent on leased space, building maintenance, utilities, travel and other related costs. FY12 Actual FY13 Actual FY14 Actual FY14 Target Establish Baseline FY15 Target FY16 Target $265 $279 140 $282 Target TBD 141 Target TBD Space Utilization (in sq. ft.) Average square footage of usable workspace per employee and contractor. FY12 Actual FY13 Actual FY14 Actual FY14 Target FY15 Target FY16 Target 329 352 337 342 335 Target TBD 138 The original date of this milestone was missed, and will be working towards achieving this goal at the new specified date. 139 Congressional action directly changed this initiative from consolidating down to 10 offices to consolidating production and operations employees down to 12 offices. In FY 2014, 12 of 52 were consolidated. 140 This number increased by $2 million from previous reports due to new information being available 141 Targets to be developed based on outcome of GSA effort Achieving Operational Excellence Management Challenges and Objectives 139

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