SECTION 1 -

4.1.9.2 Scope of New Services' influence in France
The scope of influence includes full time and part time employees with a contract of defined
duration, a contract without a defined duration or an apprentice contract.
Employment 12/31/2009
Total number of employees 1,096
Compensation
Total gross payroll 40
Employer payroll taxes 17
Training
Training ratio (1) 1.9%
Average training days per employee 1.1 days
(1) Training costs / Total payroll
4.2 Commitment to New Services’ sustainable development
A commitment to sustainable development is at the heart of New Services, which attempts
to limit the negative impacts and maximize the positive impacts of its activities. To this end, New
Services acts to promote local well‐being and protect the environment throughout the world.
4.2.1 New Services is committed to local well‐being
4.2.1.1 Promoting healthy, balanced eating
While more than 800 million people in the world suffer from chronic malnutrition 27 , in many
countries health problems resulting from overeating represent an ever‐growing threat. Because
obesity continues to spread throughout the world, New Services strives to promote balanced eating
through its catering affiliates, customers, beneficiaries and employees. This commitment is
responsive to the several governments’ adhesion t a World Health Organization European charter on
fighting obesity, and the publication of the Food at Work 28 magazine by the International Labor
Organization, a study to which New Services contributed its observations.
This study highlights the importance of nutrition for employee health and productivity, and
offers a comparative analysis of the various catering modes as part of the workday. It provides
recommendations for governments, employers and labor unions, taking into account the constraints
that are specific to all economies and the impact of any cultural particularities.
Food & Balance Program
Since 2005, New Services has been developing a nutritional program to help promote more
balanced diets. This program, known as Food & Balance and represented by the mascot Gustino, was
developed in partnership with nutrition experts, local public partners and food service representatives
who oversee the validity of the process. The program's goal is to enable Ticket Restaurant ®
beneficiaries, via catering affiliates, to easily identify dishes that comply with the rules of varied and
balanced diets. The scope of the food service network affiliated with the Ticket Restaurant ® ,
combined with New Services' ability to reach millions of users every day, has resulted in a real
improvement in balanced eating. This program affects both what is available to consumers, and their
education with regard to eating habits. At the end of 2009, the Food & Balance program was rolled
out in 13 countries.
27 Source FAO (Food and Agriculture Organization).
28 Food at Work, Workplace Solutions for Malnutrition, Obesity and Chronic Diseases, Christopher Wanjek
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