SECTION 1 -

company, which can be subject to fluctuations between the currency of the originating country and the
euro.
Apart from market risk management, the Group’s subsidiaries will be responsible for
implementing the risk management policy best suited to their specific activities. However, risks
affecting multiple functional areas within a department will be managed directly by the heads of the
departments concerned. For example, the internal audit department will draw up an annual audit
plan based on the analysis of operating and financial risks run by all Group companies, and this plan
will be submitted to senior management for approval. The aim of the internal audits is to assess the
contribution of the audited entities relative to their stated purpose, to approve their risk analysis and
control systems, and to verify that Group procedures, directives and charters have been respected.
At the end of each assignment, the internal audit department will report its conclusions and
recommend any appropriate corrective measures.
Given the global nature of its activities, together with an increasingly complex regulatory
environment, the Group pays particular attention to legal risks. In particular, the Group has
established internal rules of legal compliance for different types of operating entities and their
affiliates. These rules mainly concern third‐party contracting procedures but also address the upward
reporting of litigation risk (to allow for centralized management of these risks) and major
developments in ongoing litigation.
SECTION 4 ‐ SOCIAL RESPONSIBILITY
The launch of the Ticket Restaurant ® meal voucher in France in 1962 created a revolution in
the area of employee and public benefits by providing subsidized meals to all employees regardless of
their position within an organization. This desire to act as an agent of social change is fundamental to
New Services’ business, which seeks to develop innovative solutions that enhance corporate
performance.
New Services' vision of corporate responsibility reflects the social, cultural, economic, and
environmental environment in which it operates. It is manifested in a proactive human resources
strategy that is designed to help its employees grow professionally, a sustainable development
program and programs that benefit local communities.
4.1 Men and women at New Services
New Services' workforce and customer service standards have always been at the center of
its winning strategy, and represent its most valuable assets.
4.1.1 Key figures
Employees by geographic region, as at December 31, 2009
France
Europe
(excluding France)
81
Latin America
& Caribbean
Rest of world
18% 30% 37% 15%