SECTION 1 -

GREENHOUSE GASES
4.2.2.4 Greenhouse gas emissions
97
France
Europe
(excluding
France)
Latin
America
Direct greenhouse gas (metric ton CO2 equivalent) 71 244 2 317 329 339
Indirect greenhouse gas (metric ton CO2 equivalent) 129 1,386 998 2,514 2,506 2,307
Total greenhouse gas (metric ton CO2 equivalent) 201 1,630 1,000 2,831 2,835 2,646
Total
2009
Total
2008
Total
2007
Greenhouse gas emissions are calculated using previously supplied energy consumption data:
• direct emissions correspond to gas and fuel oils burned in hotels;
• indirect emissions concern electricity used by hotels as well as heating/cooling
provided by urban networks.
Moreover, New Services in Brazil has joined 30 other large companies to create “Companies
for Climate,” a working group that seeks solutions and pursues programs to reduce carbon emissions.
4.2.3 Environment management
The offices' Environmental Charter
New Services bases its environmental management on Accor’s Environmental Charter. In
2009, 29 countries applied the Environmental Charter in their offices and organized awareness actions
for their employees.
ISO 14001 Certification
France, the United Kingdom, and the Netherlands are ISO 14001 certified. New Services
France was the top meal voucher issuer to obtain environmental certification in 2005. Note that one
of the priorities of the ISO 14001 Certification is regulatory compliance.
Rollout of the certification process within the business units should continue in 2010.
4.2.3.1 Organizing environmental policy
The environmental policy is defined by the Sustainable Development Department, which
reports to the Human Resources Director.
The Sustainable Development Department defines the human resources, sustainable
development and environmental policies of New Services, and coordinates cross‐functional initiatives
with the relevant units (human resources, purchasing, marketing, legal affairs, technical services,
etc.). Close to 40 intermediaries (sustainable development contacts) promote New Services'
sustainable development policy and exchange good practices.
4.2.3.2 Raising environmental awareness among employees
Since 2008, a network of “sustainable development contacts” has been established in each
country. In certain countries, “Sustainable Development Committees” have also been created. This
network is a way for good practices to be implemented in every hotel.
An intranet platform has also been designed to inform employees about and raise their
awareness of sustainable development.
Each year, on Earth Day, employees are mobilized to implement initiatives that benefit the
Earth and its inhabitants. In 2009, 29 countries, i.e., 5,900 employees, participated in this event.