ComputerAided_Design_Engineering_amp_Manufactur.pdf
ComputerAided_Design_Engineering_amp_Manufactur.pdf
ComputerAided_Design_Engineering_amp_Manufactur.pdf
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TABLE 6.1<br />
Pre-Adoption Issues<br />
Issues of CAD Adoption<br />
Stage Question Issues<br />
Pre-Adoption 1. What is the feasibility<br />
of training?<br />
2. How to gain expected<br />
benefits?<br />
3. How will it impact<br />
work flow?<br />
What is an estimation of<br />
cost?<br />
When to give training?<br />
Where to get training?<br />
Who needs training?<br />
Are funds available?<br />
Worker attitudes<br />
Worker morale<br />
Worker skills<br />
Implementation 1. What type of training? Formal or informal<br />
training?<br />
Off- or on-site?<br />
Vendor or consultant?<br />
Customized or generic?<br />
2. Who is to be trained? Skilled or semi-skilled<br />
workers?<br />
3. Will management be Supervisors or higher-level<br />
trained?<br />
managers?<br />
4. Is training included in<br />
What type of training can<br />
the budget?<br />
be afforded?<br />
Pre-adoption training issues often center around the tradeoffs between the anticipated out-of-pocket<br />
costs and the associated benefits of CAD. One of the primary managerial challenges is to assess accurately<br />
the training needs associated with the proposed CAD system and to convert them into a budget of cash<br />
expenditures. Some of the major factors that affect training costs are discussed in this section. They<br />
include: (1) determining the types and number of workers to be trained; (2) the technological aptitude<br />
or “trainability” of the workers; (3) the training method to be employed; and (4) the loss of productivity<br />
during the learning period. The benefits of CAD often include the expected cost savings or additional<br />
revenues accrued when the current methods are replaced by the proposed system. However, some<br />
anticipated benefits may be difficult to quantify accurately. For instance, dynamic market conditions can<br />
present a compelling justification for the need for a CAD system; the benefit may be survival through<br />
sustained competitiveness of the firm. On the other hand, problems with worker attitudes and morale<br />
can jeopardize the success of the implementation of the CAD system and create an opportunity cost with<br />
respect to unrealized benefits from the technology. These issues are discussed below.<br />
One major issue in the adoption decision is whether it is possible to re-train the present workforce to<br />
perform the tasks required under the new CAD system. This question involves examining both the<br />
“person” and “task” components of the training decision. 21 It is possible that the tasks and procedures<br />
used in the CAD system are so high level that some of the potential users may not possess the necessary<br />
skills and education to learn the new system within a reasonable time period. Worker receptivity may<br />
also be a problem if the existing workers exhibit non-adoptive behavior and decide that they are not<br />
interested in learning or using the new technology. Beatty and Gordon7<br />
found evidence of such non-adoptive<br />
behavior in certain instances of CAD implementation. Lack of worker support can jeopardize any hope of<br />
success in implementing the new CAD technology. It is critical, therefore, that the company accurately<br />
inventory its workers’ skills and abilities and assess workers’ attitudes toward using the new system.<br />
A company considering the adoption of a CAD system must also include an estimate of the total<br />
expense of educating the workforce. For ex<strong>amp</strong>le, the acquisition cost of a CAD system is much more<br />
than just the price of the computer hardware and software. A more complete estimate of expenses includes<br />
both training program expenses and a “cushion” for the loss of productivity experienced as employees