Relatorio de gestao_2010_INGLES.indd - Efacec

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SUSTAINABILITY POLICY
Efacec’s Sustainability Policy foments the regular improvement of all its processes, in order to achieve an effi cient, effective and
constant satisfaction of the expectations of its Interested Parties in an economical, environmental and social scope.
Perspective Value Principles
Economical Ethics, Integrity and • Follow the best practices for corporate governance.
Transparency
• Establish ethical relations of partnership, mutual help and citizenship with the several interested
parties.
• Reject any kind of corruption (including bribery and extortion) in the scope of Efacec’s activities.
• Seek accuracy and integrity of information concerning products and services rendered to partners,
while respecting the privacy of their information.
Precaution and
• Continuously improve the performance of the business, with a global perspective.
Prevention
• Reach a high level of profi tability that ensures the sustained growth of Efacec.
• Take preventive actions, managing risks, avoiding a possible breakdown of operations and planning
situations of emergency and business continuity.
Innovation and Quality • Anticipate, overcome and meet the needs and expectations of the customers/ markets, creating
value and developing innovative, integrated, differentiated and sustained solutions, preferably using
homemade technology.
• Promote a culture of creativity, business and excellence, seeking high levels of profi tability and
maintaining a response capacity to unforeseen situations and requests.
• Take part in the development of skill networks, contributing towards the creation of competitive
technological environments with profi t for the organization.
Respect for the
regulations
Environmental Environmental
solutions
Environmental
protection
• Ensure and even exceed the fulfi lment of legal requirements and others applicable to Efacec regarding
safety, health, environment, work relations and the development and marketing of systems, products and
services.
• Develop solutions environmentally useful to the society and use green building technologies.
• Prevent pollution by adopting methodologies and processes to rationalize the use of resources in the
several activity areas, minimizing negative environmental impacts (minimize the carbon footprint,
production of residues, energy and water consumption).
• Urge suppliers and partners to fulfi l environmental regulations.
Social Balance Work-Life • Establish work schedules and calendars that balance the Employees’ personal and family needs.
• Create adequate break rooms.
• Provide benefi ts with impact in the Employee’s personal life and promote a healthy occupation of their
spare time.
• Promote the Employees’ participation in community projects.
• Participate in the cultural development of the Employees.
Continuous learning • Provide a healthy, motivating and innovative work environment, developing programs that offer
and Teamwork
autonomy and increasingly involve Employees in operational decisions and in the development of new
solutions.
• Promote the development of personal and professional skills, making sure that the knowledge generated
within the organization is shared.
• Promote mutual respect, trust, professionalism and teamwork among Employees.
Safety and Health • Provide proper work conditions by eliminating or minimizing work risks in order to achieve high levels
of safety and well-being.
• Minimize or even eliminate potential environmental and safety risks in communities or populations
possibly exposed to Efacec’s activities.
Human Rights • Use fair reward processes, gain sharing schemes, acknowledgement of Employees and accept claims
from them without any type of retaliation.
• Reject any discriminatory practices, child labour, psychological harassment, forced work and accept
freedom of association, while ensuring that Employees have a right to privacy, reputation and freedom
(economical, social and cultural).
• Respect local cultures and values, demanding partners to respect Human Rights.
Social Awareness • Seek to support the main social, cultural and technological initiatives carried out by communities,
based on the potential and soundness of the proposals and the credibility and proximity of the
institutions.
• Business-wise, whenever possible, take preference in solutions that aid the development of the
communities where Efacec is inserted, namely concerning the selection of suppliers and the recruitment
of new Employees.