2007 Reference document (PDF) - Valeo

Valeo Climate Control has four product lines:
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air conditioning systems and modules (aircon loop and aircon
modules, including evaporators and heater cores);
decentralized interior comfort modules (rear air conditioning,
booster, Thermeo thermo-electric module);
3. Aftermarket products and services
Valeo Service consists of two activities whose roles are to
supply original equipment spares to automakers and universal
market spares to the independent aftermarket (see section 1.2.
“Organization: Aftermarket”). It offers Aftermarket customers
a wide range of products and services designed to increase the
effectiveness of repair specialists. The offering responds to increased
customer demands, going beyond simply supplying parts, to include
ever more comprehensive and optimized services and technical
skills (training materials, diagnostic and sales tools, technical and
marketing support).
In 2007, Valeo Service focused its efforts on improving customer
satisfaction in the following ways:
■ the launch of an innovative range of post-equipment, driving
assistance and parking assistance products, including the Guideo
system, which received the silver trophy at the Equip’Auto
Innovation Grand Prix;
■ the speeding up of OEM product availability for the original
equipment spares market;
■ logistics excellence through improved service levels: working
in partnership with customers allows proximity stocks in each
country and improved stock coverage using flexible delivery
methods;
■ a solution offering tailored recommendations and optimisation of
stocks for distributor customers.
Valeo Service extended and expanded its range of products and
services in 2007, with:
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the launch of more than 2,000 new product references, increasing
coverage for all product lines, with a particular emphasis on the
engine cooling circuit and products made in Asia;
doubling the number of references for the 4-part clutch kit (an
innovative OE solution replacing the dual-mass flywheel and its
kit);
constant updating of catalogues (on paper—over 25 new print
catalogues in 2007, multimedia and online) and the launch of a
CD on impact parts for repair specialists;
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2007 Reference document - VALEO
Activity
The Group
air quality products (filters (for particles, gas and odors), scent
diffusers, ionizers);
adapted products for the aftermarket.
the development of web and extranet functions to improve
customer service (rates and instruction sheets for download,
creation of extranets by customer);
■ geographical expansion of the eXponentia training program,
which keeps repair professionals up-to-date with ever more
numerous and complex developments in current vehicle
technologies;
■ new packaging for the wiper range, along with new merchandising
solutions for traditional distributors and for self-service sales;
■ new communication tools for truck professionals.
Valeo Service offers 176 product ranges covering 12 product
functions for light, commercial and industrial vehicles and trucks.
It is organized as follows:
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< Contents >
wiper systems: blades, arms, linkages and front and rear wiper
motors, positioned according to brand (Valeo, Marchal, PJ, SWF,
Cibié and own brands);
transmissions: traditional two- and three-piece kits, four-piece
kits with rigid flywheel, hydraulic components (three-piece kit with
hydraulic release bearings as well as hydraulic release bearings
available separately); dual mass flywheel, flexible flywheel;
lighting systems: main headlamps, Xenon headlamps, auxiliary
headlamps, (including Xenon long-range and fog lamps), rear
lamps, daytime running lights, rear direction indicators, lamps,
work lamps, customised lamps (laser patterns for front and rear
lamps, headlamps with color mask, rear LED lamps);
climate control: products belonging to the Air Quality range
(cabin filters Clim Filter, Clim Pur, Clim Spray), compressors,
condensers, filter driers, heaters and blowers, Climtest 2 diagnostic
and maintenance tools, Climtest+, AirTest, CLIMFILL, regulation
parts;
engine cooling: heat exchangers, water pumps, thermocontacts,
thermostats, EGR valves, cooling fluids, particle filter exchangers,
fans;
electrical systems: starters and alternators (new and renovated),
a wide range of spare parts;
post-equipment: driving and parking assistance systems;
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