Blazing New Trails - Connexions
Blazing New Trails - Connexions
Blazing New Trails - Connexions
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Superintendent Decision-making and Problem-solving: Living on the Horns of Dilemmas 101<br />
than be perceived as manipulating people to get the results deemed most appropriate for<br />
personal survival. The third most frequent dilemma (m = 7.24) that this sample faced related<br />
to creativity versus discipline of thought and balancing the freedom for some school building<br />
leaders to make their own decisions while still maintaining structure for others who need it<br />
within a climate of collegiality. The fourth most frequent dilemma (m = 6.77) faced by this<br />
sample related to the superintendent promoting consensus decision-making on the part of<br />
district teams rather than creating dynamic tension that resulted in conflict but more<br />
meaningful problem resolutions. Superintendents need to determine when it is best to promote<br />
consensus and when it is best to create dynamic tensions. The fifth most frequently faced<br />
dilemma, according to this sample, related to commitment versus compliance (m = 6.70) and<br />
trying to achieve commitment during times of change that fostered compliance given the<br />
bureaucratic nature and hierarchical chain of command of contemporary school systems. The<br />
sixth most frequently faced dilemma confronting this sample was personal life versus<br />
professional life (m = 5.79) and resolving the personal costs of dealing with one’s own family<br />
issues while trying to meet the time and stress demands of leadership.<br />
This sample also identified that as superintendents they dealt less frequently with<br />
dilemma issues dealing with independence versus dependence (m = 5.53) or accepting the role<br />
of district problem-solver and decision-maker rather than facilitating others to solve their own<br />
problems so as to foster more dependence on the superintendent as the district decider. They<br />
also dealt less frequently with issues related to the dilemma of long-term goals versus shortterm<br />
results (m = 5.11) or focusing on short-term improvements in areas like student<br />
achievement test scores rather than implementing comprehensive quality student-centered<br />
programs. The superintendents of this sample also identified that they dealt less frequently with<br />
the dilemma relating to centralized versus decentralized decision-making (m = 4.97) or issues of<br />
centralizing and ultimately controlling decision-making processes rather than decentralizing and<br />
empowering others to assume responsibility than they do on any of the above cited dilemmas.<br />
One of the least frequent dilemmas faced by this sample was trust versus change (m =<br />
4.96), or implementing even the smallest change may result in suspicion of your motives as a<br />
leader. Another least frequently faced dilemma of this sample related to problems versus<br />
predicaments (m = 4.91) or does the public understand that several contemporary educational<br />
problems are really systemic predicaments that are more universal in nature than easily solved<br />
at the local level? The dilemma identified as least frequently faced by this superintendent<br />
sample of the 12 listed was truth versus varnished truth (m = 3.36) or is it sometimes better<br />
and more humane to tell a half-truth rather than the whole truth to protect faculty interests and<br />
school building leadership as well as well as the school district one represents.<br />
Therefore, according to this sample, there existed a hierarchy of dilemma frequency for<br />
these superintendents. Those most frequently faced dilemmas related to school management<br />
issues such as: leadership versus management; motivation versus manipulation; creativity<br />
versus discipline of thought; conflict versus consensus decision-making; and commitment<br />
versus compliance. These issues were often the basis of educational leadership programs and<br />
most of the superintendents were prepared to deal with these dilemmas from a cognitive,<br />
rational, and academic perspective. However, the dilemmas ranked lower in frequency by this<br />
sample may be those that impacted them more personally than professionally as they provided<br />
leadership to their school districts such as: personal life versus professional life; independence<br />
versus dependence; centralized versus decentralized decision-making; trust versus change;<br />
problems versus predicaments; and truth versus varnished truth. The researchers also applied<br />
SPSS statistical treatments to the Part C data of this survey instrument and identified various<br />
levels of significance and correlation between and among the data as identified in Tables 4 and 5: