User Guide for the Polycom SoundStation IP 5000 Phone

User Guide for the Polycom ® SoundStation ® IP 5000 Phone
Hosting Conference Calls
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Note
Note
To transfer a call:
1. During a call, press the Trnsfer soft key.
The active call is placed on hold.
2. Place a call to the party to whom you want to transfer the call.
3. When you hear the ring-back sound, or after you speak with the other
party, press the Trnsfer soft key. To cancel the transfer before the call
connects, and return to the original call, press the Cancel soft key.
You can automatically transfer the call without speaking to the second party. After
you complete step 1, press the Blind soft key. Then, complete step 2. The transfer
automatically completes.
You can create a conference with up to two other parties. After you set up a
conference, you can place the conference call on hold, split the conference call
into two calls on hold, or end the conference call (and your connection to the
conference call participants).
Setting Up Conferences
You can set up a conference in one of two ways:
• Using the Confrnc soft key.
• Using the Join soft key, if you have an active call and a call on hold.
To set up a conference using the Conference soft key:
1. Call the first party.
2. Press the Confrnc soft key. The active call is placed on hold.
3. Enter the number of the second party, and then press the Send soft key.
4. When the second party answers, press the Confrnc soft key to join all
parties in the conference, as shown next.
If configured for single key-press conferences, you don’t have to press the Confrnc
soft key again.