User Guide for the Polycom SoundStation IP 5000 Phone

User Guide for the Polycom ® SoundStation ® IP 5000 Phone
46
Receiving Pages
To receive a page sent to a particular paging group, you need to be subscribed
to that group. To subscribe to a paging group, see Updating Paging Group
Subscriptions on page 47.
How you receive a page depends on the priority of the page, whether you’re
in an active call, or if you’re phone is set to receive a page during an active call.
You’ll receive pages on the paging groups you’re subscribed to as well as
Group 24 (Priority pages) and Group 25 (Emergency pages). If you enabled
Do Not Disturb, you’ll only receive Emergency pages. Non-emergency pages
won’t display or play on your phone.
Receiving Pages When You’re Not in an Active Call
If you receive a page and you’re not in an active call, the page immediately
plays, regardless of the paging priority.
While a page plays, you can:
• Hold the page.
• End the page. This ends the page at your phone only.
• Place a new call.
Receiving Pages During Active Calls
How you handle a page when you’re in an active call depends on the page
priority and if you’re allowed to receive a page when you’re in an active call.
If the page is a Normal page:
• If your phone is allowed to receive pages during active calls, the page
immediately plays. You’ll hear both the original call and the page. To hear
only the page, hold or end the call.
• If your phone isn’t allowed to receive pages during active calls, the page
displays as a held page. To listen to the page, scroll to the page and press
the Accept soft key.
If the page is a Priority or Emergency page, the page immediately plays. You’ll
hear both the original call and the page. To hear just the page, hold or end the
call.
Adjusting the Volume of Pages
You can adjust the volume of pages while they play. During a page, press
to adjust the page volume.
If you adjust the volume of a non-emergency page, your phone will use the
adjusted volume for subsequent non-emergency pages. However, only your
system administrator can change the volume of an Emergency page.