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A pioneer accustomed to leading <strong>the</strong> way, <strong>the</strong> Group has based<br />

its strategy on innovation. Creating value, innovation drives our<br />

growth and is <strong>the</strong> key to our success with consumers all over<br />

<strong>the</strong> world. It also guarantees us <strong>the</strong> power to stand out from <strong>the</strong><br />

competition.<br />

17<br />

FUNDAMENTALS<br />

Our mission is to deliver everyday solutions with constant<br />

improvements in performance and adapted to <strong>the</strong> needs and<br />

desires of our consumers, when it comes to results, quality, safety,<br />

pleasure, simplicity and now also connectivity. That's why <strong>the</strong><br />

Group strives to understand consumers' multiple expectations,<br />

some of which remain <strong>the</strong> same through-out <strong>the</strong> world but most<br />

of which are linked with <strong>the</strong> specific cultural features of local<br />

markets. Our strength comes from our capacity to innovate for<br />

each market.<br />

Innovation takes many different forms. It gains momentum from<br />

<strong>the</strong> trilogy of technology, design and strategic marketing. Moreover,<br />

<strong>the</strong> digital world is opening up new perspectives – an even<br />

more precise understanding of consumer expectations and usage,<br />

close communications with user communities and new proposals<br />

for services and ingredients.<br />

In order to explore <strong>the</strong>se new horizons, <strong>the</strong> Group must remain<br />

curious, continue listening to <strong>the</strong> hopes and dreams of its consumers<br />

and stay connected with its environment. To achieve this,<br />

it has opted for open innovation based on partnerships, which<br />

enables <strong>the</strong> Group to enrich its sphere of understanding on a<br />

permanent basis and to expand its field of investigation.

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