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70
SUSTAINABLE
DEVELOPMENT
Consumer awareness of the environment, health and well-being is a defining trend in markets served
by Groupe SEB. Staying in tune with these aspirations, the Group uses its powers of innovation
to develop high-performance and high-quality products, which are durable, repairable and recyclable.
Being influenced
by a changing
world Groupe SEB's innovation strategy focuses on the end user
and aims for products without any compromise in terms of
performance, quality, service life and safety. Sustainable development, clearly
identified as a driver behind innovation, covers energy efficiency, acoustic
performance, recyclability, new materials etc. Support for the ageing population
and the accessibility of products are also taken into account in Group’s policy
of responsible innovation.
Responsible products
The sustainable development dimension, which benefits
consumers as well as our planet, is expressed in a large number of Group
products. These products encourage "home cooking" and a balanced diet,
whilst also saving time; the Rowenta Eco Intelligence range and fans from Arno
and Asia Fan use less energy; Silence AC hair dryers are quieter and offer user
comfort etc.
A unique international guarantee
in 60 countries
Quality, an essential part of durability
The quality of products determining their service life is a permanent
priority for Groupe SEB. The results are clear - between 2011 and 2012,
the rate of defective products leaving the factory was reduced by 30%, which
also cut the number of products returned to the After-Sales Service and
associated costs. New procedures and equipment have made production more
reliable. To reduce the risk of producing sub-standard quality right from the
development stage, a "Quality toolbox" of new assessment devices with
objective guidelines was created and rolled out to Group employees in 2012.
More repairable products
A product's service life can be extended through repair. A pioneer in this field,
Groupe SEB encourages a reduction in the number of exchanged products by
investing in their repairability. In 2012, 73% of products launched were fully
repairable and 93% were partially repairable. From 2013 onwards, those
involved in product design (Purchasing and Development teams) will be given
an objective of achieving full repairability.
creation of the centre for european nutrition anD health
Groupe SEB joined forces with the Rhône-Alpes Research Centre for Human Nutrition, the Bullukian Foundation, the Mérieux
Institute, the CarMeN laboratory, the Paul Bocuse Institute, Nutrisens and Roquette to set up the Centre for European Nutrition
and Health. Based in Lyon, the Centre aims to coordinate research organisations worldwide and manufacturers in the food
and pharmaceutical industries to develop scientific responses to health issues associated with nutrition. It will eventually
offer a full range of services, state-of-the-art technologies and made-to-measure training programmes delivered by experts
recognised worldwide.