Public Management and Administration - Owen E.hughes
Public Management and Administration - Owen E.hughes
Public Management and Administration - Owen E.hughes
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134 <strong>Public</strong> <strong>Management</strong> <strong>and</strong> <strong>Administration</strong><br />
is an improvement in that it includes multi-year projections of future sales. This<br />
made some sense in the immediate post-war period with ‘high market growth,<br />
fairly predictable trends, firms with essentially a single dominant business, <strong>and</strong><br />
relatively low degree of rivalry among competitors’ (Hax <strong>and</strong> Majluf, 1984,<br />
p. 11), but is limited if these conditions are not met. Long-range planning does<br />
not work if there is change in the external environment or strong competition,<br />
as the projections are not likely to be met.<br />
There are three forms of strategic planning identified by Hax <strong>and</strong> Majluf <strong>and</strong><br />
these have some points in common. All identify an organizational mission, perform<br />
some environmental scan, specify a set of objectives <strong>and</strong> produce a strategic<br />
plan to achieve these objectives.<br />
The first kind of strategic planning is business strategic planning. This began<br />
in the 1960s, <strong>and</strong> is where the concepts of mission <strong>and</strong> environmental scan or<br />
analysis first appear. These can be explained briefly.<br />
The mission of the business includes a clear definition of current <strong>and</strong><br />
expected business scope, products, markets <strong>and</strong> expectation over a period of<br />
a few years. The mission involves consideration of what business the organization<br />
is in.<br />
The environmental scan involves the detailed assessment of the organization’s<br />
internal strengths, weaknesses, opportunities <strong>and</strong> threats. This would<br />
include items inside the organization: the skills of workers, managerial capabilities,<br />
type of plant, financial structures, the constraints of government <strong>and</strong><br />
the like. However, the real advance is the undertaking of a dispassionate analysis<br />
of the external environment, including: market structures <strong>and</strong> trends, including<br />
other countries; the extent of technological change; threats from similar<br />
products or substitution; the capabilities of competitors; anything which affects<br />
the very existence of the organization.<br />
Objectives are more specific aims resulting from the mission <strong>and</strong> environmental<br />
scan. Elements of strategy at a higher managerial level become objectives<br />
at a lower one, as Ansoff argues (1988, p. 54):<br />
Objectives are a management tool with many potential uses. In the operating problem<br />
they can be used for establishing performance st<strong>and</strong>ards <strong>and</strong> objectives for all organizational<br />
levels, for appraisal of performance, <strong>and</strong> for control decisions. In the administrative<br />
problem they can be used to diagnose deficiencies in the organizational structure. In<br />
our main area of interest, the strategic problem, objectives are used as yardsticks for decisions<br />
on changes, deletions, <strong>and</strong> additions to the firm’s product-market posture.<br />
From the mission, environmental scan, <strong>and</strong> specified objectives, a business<br />
strategy plan is derived for both the short <strong>and</strong> longer term, combined with<br />
resource allocation <strong>and</strong> performance measures.<br />
The second form of strategic planning is corporate strategic planning. This<br />
emerged in the 1970s due to ‘increased international competition, changing<br />
societal values, military <strong>and</strong> political uncertainties, discriminating buyers, <strong>and</strong><br />
economic slowdown’ (Toft, 1989, p. 6). Corporate strategic planning is more