Elmore, R. 123 entrepreneurial government 4, 5 environmental scan 137, 139 ethical issues 45, 68 Ethiopia 223 external constituency management 202–17 in managerial model 206–8 in traditional model 204–6 need for external focus 202–4 press <strong>and</strong> public 46–7, 58, 205 problems of managerial model 215–17 externalities 74, 79 Farazm<strong>and</strong>, A. 94, 95 Farnham D. 73, 156 Farnham, D. <strong>and</strong> Horton, S. 9 financial management 55, 165–81 Financial <strong>Management</strong> Initiative 158, 165, 247 Flynn, N. 9, 49, 57, 76, 162 Forster J. <strong>and</strong> Browne, M. 133 France 36, 88, 220, 223, 270 Frederickson, H. G. 258, 276 Friedman, M. <strong>and</strong> R. 10, 39, 80, 85, 86, Fry, B. 27, 30 Fukuyama F. 250 Fulton Report 48–9, 153, 247 functions of general management 45–8 generic management 47–8, 64, 280 Germany 9, 85, 86 Gerth, H. <strong>and</strong> Mills, C. W. 1, 18, 21–4, 28, 34, 150, 183 Gillespie, R. 29 Gladden, E. 18, 20 globalization 14 Glor, E. 266 goal displacement 36–7 goals <strong>and</strong> missions 137, 139 Golden Age of public administration 30–2, 37 Golembiewski, R. 27 Goodsell, C. 130, 211, 212 Gore, A. 4–5, 187 Gore Report 4–5, 187 governance 76–7 government 1, 9–10, 39, 59–60, 70, 71–93, 167, 274–5 as a direct provider 1 basic functions 73, 88–90 budget see budgets coercive power 73, 82 makes a comeback 87–8 production 81–2 Index 297 provision 81 role of government 71–93 size <strong>and</strong> scope 9–10, 39, 59–60, 70, 76, 90–3, 167, 274–5 universal membership 43–4 government-to-business 190–1 government-to-citizen 189–90 government-to-government 191–2 Graham, C. <strong>and</strong> Hays, S. 31 Grant, W. 212 Gray, A. <strong>and</strong> Jenkins, B. 13 Gray A. et al. 177, 247 Grindle, M. 222, 228, 229 Gruening, G. 3, 257, 258 Gulick, L. <strong>and</strong> Urwick, L. 31 Guthrie, J., Olson, O. <strong>and</strong> Humphrey, C. 172 Halligan, J. 265 Hawthorne experiments 29–30 Hayek, F. 10, 39 Haynes, J. 228 Hax, A. <strong>and</strong> Majluf, N. 133. 134, 135, 136, 140 Heald, D. 105 health care 78–9 Henry, N. 116 Hicks, U. 73 hierarchy 22, 23, 31, 183 Holmes, D. 182, 188, 189, 191, 197, 199 Holmes, M. <strong>and</strong> Sh<strong>and</strong>, D. 3, 10, 52–3, 55, 56, 58, 86, 159, 219, 255, 257, 265, 268 Hondeghem A. 273 Hogwood, B. <strong>and</strong> Gunn, L. 114, 118, 128–9 Hong Kong 231 Hood, C. 3, 4, 50, 52, 56, 68, 95, 257, 264, 266, 276 Horton, S. 4, 160 Hrebenar, R. 212 Hughes, O. 9 human relations 28–30, 65–6 human resource management see personnel Huque, A. 226 ideological basis of managerialism 43, 72, 269–71 imperatives of change 8–14 imperfect information 79–80 impersonal administration 18, 19, 22, 24 implementation 68–9 India 224 Indonesia 221, 224 informal networks 41
298 Index information <strong>and</strong> communication technology 14, 182 see also e-government Ingraham, P. 152, 265 input focus of traditional model 37 institutions 72 instruments of government 81–3 production 81–2 provision 81, 88 regulation 80–83 subsidy 81 interest groups 205–15 <strong>and</strong> capture 214 as bureaucratic allies 208–9 definition 208 encompassing interests 214 policy communities 209–12 problems of reliance 212–5 special interests 214 internal management 149–50, 160–4 International Monetary Fund 5, 9, 100, 219, 228 Isaac-Henry, K. Painter, C. <strong>and</strong> Barnes, C. 72 Jackson, A. 19 Jackson, P. <strong>and</strong> Price, C. 100 Jacoby, H. 35 Japan 36, 91, 92 John, P. 122, 129 Jones, L., Guthrie, J. <strong>and</strong> Steane, P. 270, 278 Jordan, G. 278 Jorgensen, J. 224 Joyce, P. 135, 136, 147 Kaboolian, L. 61 Kakar, S. 27 Kamarck, E. 13, 44, 94, 176, 186, 192, 264, 275 Kamarck, E. <strong>and</strong> Nye, J. 198 Kamenka, E. 19, 36 Kamensky, J. 185 Kanigel, R. 27 Kaunga, E. 224 Kay, J. <strong>and</strong> Thompson, D. 101, 106 Kay, J. <strong>and</strong> Vickers, J. 79–80 Kearney R. <strong>and</strong> Hays, S. 269 Keating, M. 278 Keeling, D. 48–9 Keohane R. <strong>and</strong> Nye, J. 77 Keynes, J. M. 86 Keynesian economics 10, 86, 168, 220, 259 Krugman, P. 226 laissez-faire society 84–5, 86, 88–9 Lan, Z. <strong>and</strong> Rosenbloom, D. 4 Lane, J.-E. 42 Lasswell, H. D. 119 Lee, J. 231 Lee, R. <strong>and</strong> Johnson, R. 171 Lenk, K. <strong>and</strong> Traunmüller, R. 196 lifetime employment 13, 51 Lindblom, C. 124 long-range planning 133, 136 Lynn, L. 3, 21, 39, 114, 115, 124, 127, 128, 257, 258, 259, 260, 261, 272–3, 276 Malaysia 231 management 6–8, 45–8, 54–5, 60–4, 277, 280 achievement of results 6 <strong>and</strong> technology 183–5 by objectives (MBO) 3, 5, 277 definition 6–8, 45–7 external constituency 202–17 generic 47–8, 64, 280 human resources 46–7, 51, 54 internal components 46–7 meaning of 6–8 personal responsibility for results 6, 54–5 managerial accountability 15, 67, 237, 246–51, 253–5 managerial programme 51–60 managerialism 4, 5, 44–70, 72, 160–4, 257–82 <strong>and</strong> accountability 53, 67 <strong>and</strong> economics 3, 10–13, 51 <strong>and</strong> new contractualism 57, 67–8 <strong>and</strong> strategy 45–7 as international movement 264–9 beginnings of 48–50 criticisms 15, 45, 62–9, 257–82 ethical problems 45, 68 ideological basis 43, 72, 269–71 in developing countries 218–35 new paradigm 45, 257–82 problems 160–4 theoretical basis 6, 60–2, 69 see also new public management managing external constituencies 46–7, 202–17 <strong>and</strong> managerial model 206–8 <strong>and</strong> traditional model 204–6 coordination 206 need for external focus 202 the press <strong>and</strong> public 46–7, 207 managing internal components 46, 47, 149–50 m<strong>and</strong>arin class 36
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