Public Management and Administration - Owen E.hughes

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Public Management and Administration An Introduction Third Edition Owen E. Hughes
© Owen E. Hughes 1994, 1998, 2003 All rights reserved. No reproduction, copy or transmission of this publication may be made without written permission. No paragraph of this publication may be reproduced, copied or transmitted save with written permission or in accordance with the provisions of the Copyright, Designs and Patents Act 1988, or under the terms of any licence permitting limited copying issued by the Copyright Licensing Agency, 90 Tottenham Court Road, London W1T 4LP. Any person who does any unauthorized act in relation to this publication may be liable to criminal prosecution and civil claims for damages. The author has asserted his right to be identified as the author of this work in accordance with the Copyright, Designs and Patents Act 1988. First edition 1994 Second edition 1998 Third edition 2003 Published by PALGRAVE MACMILLAN Houndmills, Basingstoke, Hampshire RC21 6XS and 175 Fifth Avenue, New York, N.Y. 10010 Companies and representatives throughout the world PALGRAVE MACMILLAN is the global academic imprint of the Palgrave Macmillan division of St. Martin’s Press, LLC and of Palgrave Macmillan Ltd. Macmillan® is a registered trademark in the United States, United Kingdom and other countries. Palgrave is a registered trademark in the European Union and other countries. ISBN 0–333–96187–0 hardback ISBN 0–333–96188–9 paperback This book is printed on paper suitable for recycling and made from fully managed and sustained forest sources. A catalogue record for this book is available from the British Library. Library of Congress Cataloging-in-Publication Data Hughes, Owen E. Public management and administration / Owen Hughes.—3rd ed. p. cm. Includes bibliographical references and index. ISBN 0–333–96187–0—ISBN 0–333–96188–9 (pbk.) 1. Public administration. I. Title. JF1351 H84 2003 351—dc21 2002042497 10 9 8 7 6 5 4 3 2 1 12 11 10 09 08 07 06 05 04 03 Printed and bound in Great Britain by Creative Print & Design (Wales) EbbwVale
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5 Public Enterprise Introduction Pu
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7 Strategic Management Introduction
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10 E-government Introduction In the
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11 Managing External Constituencies
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12 Public Management in Developing
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13 Accountability Introduction The
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14 Conclusion: A New Paradigm for P
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284 References Borins, Sandford (19
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286 References Glor, Eleanor D. (20
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288 References Jordan, Grant (1997)
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290 References Monroe, Kristen Renw
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292 References Putt, Allen C. and S
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294 References Wilson, Graham K. (1
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296 Index bureaucracy 1-5, 9, 15-43
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298 Index information and communica
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300 Index ‘one best way’ thinki
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302 Index Ritter, G. 85, 86 role of
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