Public Management and Administration - Owen E.hughes

March, J. and Olsen, J. 274
market-based public administration 1, 4, 61
market failure 74, 77–80, 84–5, 90, 96–7,
102–3
externalities 74, 79, 90
imperfect information 79–80
merit goods 78–9
natural monopoly 79, 96, 97, 102–3
public goods 41, 42, 78–9, 84–5, 90
market principle 5
market testing 13, 15, 44, 53
Marxism 85, 218
Massey, A. 272–3
Mathiasen, D. 3, 257
Mayo, E. 29–30
McCaffery, G. 136, 142, 144
McCraw, T. 74
mercantilism 84–5, 88
merit goods 78–9
Merton, R. 36–7
Methé, D. and Perry, J. 139
Millward, R. and Parker, D. 105
ministerial responsibility 245–6
Minogue, M. 219, 251, 269
Minogue, M., Polidano, C. and Hulme, D. 77
missions and goals of an organisation 137, 139
Monroe, K. 42
Montanari, J., Daneke, G. and Bracker, J. 133,
142, 145
morale problems 68–9, 157, 162–4
Mosher, F. 19, 20
Mueller, D. 11
Muid, C. 14
Mullins, L. 6
Musgrave, R. and Musgrave, P. 74, 75, 77, 81,
166, 167
Nagel, S. 118, 126, 127
natural monopolies 79, 96, 97, 102–3
neoclassical economics 10, 86–8, 168
neo-Taylorian management 65–6, 271
nepotism 18
Nethercote, J. 278
Netherlands 56, 188
neutrality of public servants 1, 26, 36, 47, 204,
207
new contractualism 57, 67–8
new paradigm 1–5, 45, 52–3, 257–82
new public management 1–5, 44–70, 157–64,
182–3, 195–201, 206–7, 218–35, 247–51,
259–82
accountability problems 67
an alternative paradigm 1–5, 45, 52–3
Index 299
an international movement 264–9
and democracy 271–5
and economics 3, 51, 63–4
and e-government 182–3, 195–6, 199–201
and equity 274
and new contractualism 57, 67–8
and politics 58, 66–7
and private management 13–14, 52, 58,
64–5
and strategy 147–8
as academic discipline 277–81
as fashion 50
beginnings of 48–50
client focus 5, 58
compared with traditional model 45
criticisms 15, 45, 62–9, 259–82
direct accountability 247–51
ethical problems 45, 68
external constituencies 206–7
fashion or fad 9
ideological basis 43, 72, 269–71
in developing countries 218–35
morale problems 68–9, 157, 162–4
performance measurement 157–60
political commitment by managers 44
politicisation 58, 66–7, 216
problems of model 160–4
programme budgeting 54, 64, 172–3,
176–8
theoretical basis 6, 61–2, 69
see also managerialism
new right ideology 72
New Zealand 49, 56, 88, 267, 270
Newland, C. 277
Niskanen, W. 40, 42
North Korea 219
Northcote–Trevelyan Report 17, 20, 23, 27,
156
Nutt, P. and Backoff, R. 132, 136, 140, 143,
144, 146
Nye, J. 73, 193
Nye, J., Zelikow, P. and King, D. 73
objective setting 44, 47, 62, 146
OECD 3, 5, 51–2, 57, 59–60, 70, 93, 163,
172–6, 180, 186, 208, 230, 248–9, 253,
257, 262, 275
OECD nations 71, 91
office, the 21–3, 183–5, 194–5
office politics 41
Ohashi, T. and Roth, T. 100
Olsen, J. and Eadie, D. 137, 145
Olson, M. 213–5