public administration 2–4, 6, 17–43, 46, 60, 116, 132, 149–52, 162, 277–81 <strong>and</strong> public policy 7, 116 <strong>and</strong> strategy 132 as a field of study 277–81 as a paradigm 2–4 definition 17, 46 external constituencies 202, 204–6 financial management 165, 169–71 Golden Age 30–2, 37, 162 impersonal system 18–19, 22, 24 input-dominated 37 market-based 4 outst<strong>and</strong>ing success 43 performance management 37–8, 149–52 precedent, ‘the files’ 22 problems of 32–43 process orientation 6 separation from politics 25–7, 31, 43 theoretical basis 21–4, 60 traditional model 17–43 see also traditional model public choice theory 1–12, 13, 32, 39–43, 61 public enterprise 5, 9, 15, 81–2, 94–112, 223–5, 227, 232 characteristics 97 control <strong>and</strong> accountability 95, 107–10, 239–40 definition 97 developing countries 223–5, 227, 232 future of 110–2, hybrid nature 111 kinds of 97–9 management efficiency 105–6 management problems 95 privatization 5, 9, 15, 44, 57, 59, 82, 94–5, 99–107 reasons for establishing 95–7 public goods 41–2, 78–9, 84–5 public interest 1, 2, 5, 41 as motivation 1, 41 public management 6–8, 44–70, 75–6, 157–64, 259–82 definition 6–8 see also new public management; managerialism public policy 7, 8, 113–31 agenda-setting 120 <strong>and</strong> new public management 114–16, 131 <strong>and</strong> political science 114–16 <strong>and</strong> public administration 7, 116 as paradigm 114 definition 114–16 empirical methods 117–18 inductive social science 125 information role only 127 limitations 122–6 output of government 8, 115 process models 119–22 scientific model 125–6 public sector 5, 9–10, 39, 59–60, 64–5, 71–93, 149–50, 157–60, 167, 236–55, 271 accountability 2, 5, 236–55 definition 73–4 measurement of performance 5, 37–8, 45–7, 149–50, 154, 157–60, 271 role 71–93 size <strong>and</strong> scope 9–10, 39, 59–60, 70, 72, 90–3, 167 uniqueness 64–5 public service 1, 26, 47, 204, 207, 153 anonymity <strong>and</strong> neutrality 1, 26, 47, 204, 207 public utilities 79, 96, 197–8 political sensitivity 97–8 privatization 98 see also natural monopoly purchaser <strong>and</strong> provider 44, 59 Pusey, M. 10 Putt, A. <strong>and</strong> Springer, J. 114, 117, 118, 124–5 Quade, E. 115, 119 Index 301 Rainey, H. 45, 130 Ramamurti, R. 225 Ranson, S. <strong>and</strong> Stewart, J. 9, 76 rationality 11–12, 40, 42, 60–1, 87, 124–5 rational–legal authority 21–4, 225, 272 Reagan government in US 9, 43, 72, 86, 87, 269–70 Rees, R. 95–6 reforms in public sector 20–1, 50–1, 152–7 see also new public management regulation 74, 80–3, 88 defined 82 regulation of competition see competition policy Rehfuss, J. 68, 179 Reich, R. 215 re-inventing government 3, 4 responsibility see accountability responsiveness 248–9 restructuring 13, 50 results 54–5, 70 Rhodes, R. 4 Rice, E. 227 Richardson, J. <strong>and</strong> Jordan, A. 208, 209, 210
302 Index Ritter, G. 85, 86 role of government 1, 9–10, 59–60, 70–93, 227–30 collective goods <strong>and</strong> services 89 economic infrastructure 89 in developing countries 227–30 maintenance of competition 89–90 natural resource protection 90 stabilization of the economy 90 Romzek, B. 19, 241–2, 253–4 Root, H. 221, 231 Rose, R. <strong>and</strong> Peters, B. 90 Rosenbloom, D. 8, 237 Saunders, P. <strong>and</strong> Klau, F. 93 Savas, E. 44, 105 Schachter, H. 29–30 Schedler, K. 269 scientific management 1, 20, 26–30, 33–4, 64–6, 219 continuing debate 29–30 government <strong>and</strong> 27–8 reinterpretation 30 secrecy 35 Self, P. 11 Seneviratne, S. 184–5 Senior Executive Service 49, 56, 153 seniority 13, 35–6, 38, 151–2 separation of politics <strong>and</strong> administration 24–7, 31–33, 43, 58, 66–7, 222, 236–7, 244–6, 262 service delivery agencies 191–2, 266 Simon, H. 124, 129 Simpson, E. E. 224 Singapore 189, 197 size of government 9–10, 39, 59–60, 70, 76, 90–3, 167, 274–5 Smith, Adam 41, 84–6, 89, 235 Smith, B. 222, 223 Spann, R. 7, 277 spoils system 18–19, 25, 66 stabilization of economy 90, 167–8 stakeholders 144 Stark, A. 276 statistics 116–7 Steel, D. <strong>and</strong> Heald, D. 100 ‘steering not rowing’ 44 Stigler, G. 11, 80, 213, 214, 215 Stiglitz, J. 72, 73–4, 101–2, 229 Stillman, R. 25, 28, 31, 33 Stokey, E. <strong>and</strong> Zeckhauser, R. 119 strategic management 54, 65, 132–48 difference from planning 135–6 implementation 143–4 stakeholders 144 strategic planning models 62, 133, 137–41 defined 137 limitations 141 strategy 45–7, 133–6 strategy in private sector 133–6 strategy in public sector 45–7, 132, 136–48 <strong>and</strong> accountability 146 criticisms 144–8 defined 45–7 environmental scan 134 in managerial model 147–8 in traditional model 147 study of public administration 277–81 subsidy 2, 81 Sweden 9, 91, 92 Talbot, C. 159 Tanzania 220, 223, 224 Taylor, F. 1, 3, 17, 20, 21, 26–30, 33, 65, 66, 259 technological change 14 Terry, L. 274 Thatcher government in UK 4, 9, 43, 56, 72, 86, 87, 101, 106–7, 152, 247, 269–70 Thompson, F. 175, 193, 264 time-<strong>and</strong>-motion studies 27 Toft, G. 134, 135, 144 traditional model 1–4, 7, 14–15, 17–43, 60–2, 64–6, 69–70, 116, 149–52, 169–71, 219–27, 236–7, 244–46, 256, 259–62 advantages 31 <strong>and</strong> public policy 116 <strong>and</strong> scientific management 27–8, 64–5, 66 <strong>and</strong> technology 14, 183–5 as paradigm 2–4, 259–62 bureaucratic accountability 244–6 defined 17 external constituencies 202 financial management 165, 169–71 in developing countries 219–227 input focus 37 obsolescence 7, 256 outst<strong>and</strong>ing success 43 performance management 149–50 personnel management 149–52 political accountability 32–3, 236–7 problems of 32–43 reform movement 20–1, 43 replacement by managerialism 14–15, 60–2 theoretical basis 5, 21, 69 see also public administration
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