pdf (2.5 MB) - METRO Group

More documents

Recommendations

Info

METRO GROUP : ANNUAL REPORT 2010 : BUSINESS → GROUP MANAGEMENT REPORT : 7. SUSTAINABILIT y MANAGEMENT system certified by the Cologne-based certification body “ZER-QMS, Zertifizierungsstelle, Qualitäts- und Umweltgutachter Gmbh”. Climate protection activities convince investors Thanks to the successful expansion of its activities in the area of energy- and resource-conserving business practices in 2010, we have closed in on our goal of reducing the specific environmental impact by 15 percent per square metre of selling space from 2006 to 2015. we will publish detailed information on the development of energy consumption, greenhouse gas emissions and other relevant environmental figures in our yearly progress report on sustainability released at the Annual General Meeting on 6 May 2011. The financial market has also rewarded our extensive commitment to climate protection: in October 2010, METRO AG was added to the CdP Germany 200 Carbon disclosure Leadership Index, an index that only lists companies with a deep understanding of the challenges posed by climate change and its implications for business models. The Carbon disclosure Project (CdP) encompasses 534 institutional investors and each year analyses the environmental data of the 500 largest companies in the world. The index includes the top 30 of the 200 German companies that were analysed. Employees and social affairs A company that places the customer at the centre of all its activities needs dedicated and qualified employees who can turn this commitment into an everyday reality. This is why our commitment to our own employees is a central focus of our sustainability management. As a result of demographic change, the working-age population in many countries will continue to decline. Consequently, it is of great importance to us to ensure the long-term supply of employees, particularly qualified workers and managers, through forward-looking and innovative personnel concepts. This includes, amongst other things, pursuing active diversity management, which means the specific encouragement of diversity across the Company. For example, it goes without saying that older and disabled employees are essential parts of the labour force. Reinforced investments in training and further education To cover our future need for capable and dedicated employees amid demographic change we are systematically invest- → p. 108 ing in training and further education programmes. In the reporting year, we provided vocational training positions to 2,371 school-leavers in Germany, helping them begin their working careers. with a share of 8.4 percent, METRO GROUP once again assumed a leading position among the companies in Germany that provide vocational training. For us, a forward-looking and sustainable personnel policy includes systematically leveraging the skills of our highly qualified and more experienced employees. In 2010, we newly employed 1,859 workers aged 50 and older worldwide. To promote the strengths of its diverse labour force, we intend to considerably expand qualification and advancement programmes and create age-appropriate working conditions, including preventative measures. women are to be more strongly included in executive development and succession planning in future. Social policies and stakeholder dialogue As a retail and wholesale company, METRO GROUP is a part of the daily lives of many people. The Company comes into direct contact with customers, employees, suppliers, investors, government representatives, the media and nongovernmental organisations on a daily basis. To achieve success over the long term, METRO GROUP must not only succeed in the marketplace of products, but also in the marketplace of opinions. This means METRO GROUP must be completely familiar with the expectations of relevant stakeholders of the Company. To get to know and better address the manifold expectations of stakeholders, we fosters regular dialogue. A key component of the sustainability strategy “Go sustainable 2012” is to intensify and professionalise its dialogue with key stakeholders on various topics involving sustainability. By doing so, METRO GROUP aims to create a stable foundation for long-term, trusting relationships. Platform for dialogue in Berlin with the Group’s representative office in Berlin, which was opened at the start of 2010, we have created a platform for an ongoing, open and transparent dialogue with the government, parliament, associations and relevant interest groups. In this way, METRO GROUP creates the basis for responsibility partnerships with political decision-makers – at a national and international level. In the process, we make use of new formats of cooperative policymaking. The most visible example of this is the “wednesday Society of the Retail Indus-
METRO GROUP : ANNUAL REPORT 2010 : BUSINESS → GROUP MANAGEMENT REPORT : 7. SUSTAINABILIT y MANAGEMENT try”, a series of events that was established in 2010 and that we are implementing together with the handelsverband deutschland. The goal is not merely to present our sector’s multi-faceted nature, innovative strength and high performance. Above all, we want to show that the key topics impacting the retail and wholesale industry are of great relevance to many areas of politics, economics and society. At the december 2010 event, for example, the discussion focused on the responsibility of the food producing and retailing industries with respect to environmental, social and economic sustainability. Participation in government climate protection dialogue In the reporting year, METRO GROUP actively participated in the “Climate Protection dialogue Business and Politics” headed by dr Norbert Röttgen, German Minister for Environment, Nature Conservation and Nuclear Safety. within the context of the initiative, recommendations on how businesses can contribute to the reduction of carbon emissions were developed. METRO GROUP chaired a working group on production consisting of retail and wholesale groups, trade associations and manufacturers from the areas of electric equipment, IT, packaging and food. Environmentally friendly production practices and marketing activities for consumer goods as well as improved political parameters formed the centrepieces of the dialogue. Intensive dialogue with Greenpeace International → p. 109 In October 2010, the Management Board of METRO AG met with the directors of Greenpeace International to exchange ideas. during the meeting, the parties focused on increasing dialogue and the opportunities to take joint action to protect the climate and the oceans as well as preserve the rainforests. The two sides agreed to intensify dialogue and improve transparency, in particular with respect to possible controversial issues. we understand the expertise and critical viewpoint of such international organisations as Greenpeace as an opportunity to promote topics of sustainable development in a way that benefits all parties. Galeria Kaufhof receives sustainability award once again In autumn 2010, Galeria Kaufhof was recognised with the Sustainable Retail Business Award by the German consumer association “die verbraucher Initiative e.v.” for the second time. The sales division demonstrated very strong commitment in its business activities in the categories of stationery and toys. For the test, about 500 retail and wholesale groups were invited to fill out an extensive questionnaire on their environmental and social activities. The aim of the study is to offer consumers guidance and practical information for the assessment of retail groups’ social responsibility.
Page 1 and 2:
Metro GrouP 2010 strateGY investMen
Page 3 and 4:
Metro Group : annual report 2010 :
Page 5 and 6:
Page 7 and 8:
Page 9 and 10: Metro Group : annual report 2010 :
Page 23 and 24: METRO GROUP : ANNUAL REPORT 2010 :
Page 59: METRO GROUP : ANNUAL REPORT 2010 :
Page 110 and 111:
METRO GROUP : ANNUAL REPORT 2010 :
Page 112 and 113:
Page 114 and 115:
Page 116 and 117:
Page 118 and 119:
Page 120 and 121:
Page 122 and 123:
Page 124 and 125:
Page 126 and 127:
Page 128 and 129:
Page 130 and 131:
Page 132 and 133:
Page 134 and 135:
Page 136 and 137:
Page 138 and 139:
Page 140 and 141:
Page 142 and 143:
Page 144 and 145:
Page 146 and 147:
Page 148 and 149:
Page 150 and 151:
Page 152 and 153:
Page 154 and 155:
Page 156 and 157:
Page 158 and 159:
Page 160 and 161:
Page 162 and 163:
Page 164 and 165:
Page 166 and 167:
Page 168 and 169:
Page 170 and 171:
Page 172 and 173:
Page 174 and 175:
Page 176 and 177:
Page 178 and 179:
Page 180 and 181:
Page 182 and 183:
Page 184 and 185:
Page 186 and 187:
Page 188 and 189:
Page 190 and 191:
Page 192 and 193:
Page 194 and 195:
Page 196 and 197:
Page 198 and 199:
Page 200 and 201:
Page 202 and 203:
Page 204 and 205:
show all

pdf (2.5 MB) - METRO Group

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?