SOP Manual - Cleveland Fire Department

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Cleveland Fire Department Operations Manual Station Tours Purpose A. To provide a means of public education and to promote positive public relations. B. To provide the general public with insight into the responsibilities and working routine of firefighters. C. To give Cleveland citizens a historical perspective of their Fire Department. D. To foster fire safety consciousness. Objective To provide policy and guidelines relative to fire station tours. Scope All Fire Department personnel shall adhere to this policy when conducting Station Tours. Responsibility The Deputy Chief and the Battalion Commander/Shift OIC are responsible for the scheduling of Station Tours. Policy A. Normally, prearranged fire station tours shall be scheduled by the Deputy Chief. B. The Deputy Chief shall coordinate with the Battalion Commander of the affected fire suppression shift and/or Company (ies) when scheduling fire station tours. C. Fire suppression Officers may schedule station tours for their stations during their own shifts, subject to the approval of the Battalion Commander. D. Non-scheduled fire station tours, such as may occur when members of the general public request to view fire apparatus and equipment, shall be subject to the approval of the Battalion Commander/Shift OIC. If at all possible, every reasonable effort should be made to honor such citizen request. Effective: June 1, 1997 Revised: 5/14/2009 Page | 253 Approved by: Chief Chuck Atchley
Cleveland Fire Department Operations Manual Procedure While conducting fire station tours, members shall be guided by the following: A. Members shall always behave in a courteous, helpful, and professional manner. B. Members shall remain with those persons on the tour and shall avoid taking them into possible areas of danger. C. Instructions should be given to those on the tour concerning what to do in case the fire company must leave on an emergency call. D. Fire station tours should cover the major points of interest, such as the following: 1. The fire apparatus. 2. The firefighting equipment. 3. Protective clothing. 4. The firefighters daily routine and duties. 5. Training activities and facilities. 6. Emergency response activities. 7. Promote smoke detectors. 8. Stop, Drop, and Roll techniques. 9. Exit drills. 10. How to use 911 11. Don’t play with matches. Effective: June 1, 1997 Revised: 5/14/2009 Page | 254 Approved by: Chief Chuck Atchley
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Work Environment Cleveland Fire Dep
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Grievance Procedures Cleveland Fire
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Document Revision History 1. 3/24/1
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