SOP Manual - Cleveland Fire Department

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Cleveland Fire Department Operations Manual Chapter I Introduction Mission Statement The mission of the Cleveland Fire Department is to serve the citizens and guests of the City of Cleveland by protecting life, property and the environment from incidents involving hazardous materials, fire, and other services in order to mitigate both manmade and natural disasters. This will be accomplished through code management, public education, and timely incident responses. General Provisions The major functions of the Cleveland Fire Department are (1) to prevent fires from starting (2) to prevent injuries and the loss of life or property (3) confine and extinguish a fire to the place of origin (4) to train, plan and prepare for natural and manmade disasters (5) to extinguish unwanted fires. From the point of view of the City Government, this involves the services of fire prevention, firefighting, determining cause and origin, and efficient emergency management. To achieve true success, the Department must win and retain the confidence and respect of the public, which it serves. This can be accomplished only by a constant and earnest endeavor on the part of all members and employees of the Department to perform their duties in an efficient, honest, businesslike, and a professional manner, by exemplary conduct, and showing in the public mind that the Fire Department is a most vital requisite to public well-being. The rules and regulations herein set forth are compiled, adopted, and published by the Chief of the Fire Department for the information, guidance, government, discipline, and administration of the Fire Department of the City of Cleveland, Tennessee, and the members and employees of the Department as to obligations required of them in the proper performance of their duties. Any violation of these regulations shall be made the subject of disciplinary actions against all persons responsible for such violations, unless otherwise directed by the Fire Chief. These rules and regulations cannot (nor are they expected to) provide a solution to every question or problem that may arise in an organization designed and established to render emergency service. It is expected, however, that they will be sufficiently comprehensive, and provide the members and employees of the Cleveland Fire Department guidance as to their obligations and duties. They are not designed nor intended to limit any member or employee in the exercise of his judgment or initiative in taking reasonable action in extraordinary situations. By necessity much must be left to the loyalty, integrity and discretion of the members and employees. The degree to which individual members and employees demonstrate these qualities in the discharge of their duty, the Department will measure up to the highest standard required and expected by the citizens. All members and employees of the Fire Department are bound by these rules and regulations, regardless of the duties that may be assigned them. It shall be the duty of every member and employee to familiarize him/herself with the contents of these rules and regulations, and to conduct him/herself in accordance with their precepts. Effective: June 1, 1997 Revised: January 1, 2009 Page | 1 Approved by: Chief Chuck Atchley
Cleveland Fire Department Operations Manual Cooperation No division or unit shall become so isolated from the other divisions or units of the Department so as to interfere with efficient inter-departmental relationship and morale. All members of the Department shall work together, always to obtain a higher degree of cooperation. Officers and Members to Know Rules and Regulations Policies and procedures delineated in this Manual of Rules and Regulations apply to all personnel as designated, and are issued for the purpose of effecting standardization. Supervisors are charged with the responsibility of acquiring a thorough knowledge of the subject matter contained herein, and with enforcing strict compliance therewith. No set of rules and regulations is workable or effective unless there is complete accord on the part of the supervisory officers in complying with, and enforcing them. Senior officers are encouraged to instruct subordinates frequently in the enforcement of the rules and regulations issued therewith. Lack of knowledge of any of the provisions of the rules and regulations will not be accepted as an excuse for failure to observe the rules. The right and power to amend, alter, rescind, or add to these rules and regulations, in whole or in part, is reserved by the Fire Chief, as from time to time the good of the service may require. Faithful performance of duty and exemplary conduct will be guiding factors in evaluation of the members of the Department for promotion and pay increases. All previous rules, regulations, and orders, in conflict with these rules and regulations, are hereby revoked. Attitude toward Profession The Fire Department members and employees shall regard the discharge of their duties as a public trust and recognize their responsibility to public service. By diligent study and sincere attention to self-improvement, they shall strive to make the best possible application of science to the fire service and strive for effective leadership and public influence in matters affecting public safety. They shall appreciate the importance and responsibility of their position, and hold the fire service to be an honorable profession, rendering valuable service to their community and their country. Effective: June 1, 1997 Revised: January 1, 2009 Page | 2 Approved by: Chief Chuck Atchley
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Grievance Procedures Cleveland Fire
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Practical Requirements Cleveland Fi
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Document Revision History 1. 3/24/1
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SOP Manual - Cleveland Fire Department

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