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Final Report of the Morris Inquiry: The Case for Change

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MANAGING DIFFERENCE<br />

5.54 An approach needs to be devised which engages all within <strong>the</strong> work<strong>for</strong>ce <strong>of</strong><br />

<strong>the</strong> MPS community which would overcome <strong>the</strong> cynicism and resistance we have<br />

seen. This approach would emphasise that diversity encompasses all aspects <strong>of</strong><br />

difference, including gender, faith, disability, sexual orientation and transgender<br />

issues, as well as race. It is as applicable to <strong>the</strong> majority group as to minorities.<br />

5.55 Officers and staff must become more confident with discussing issues <strong>of</strong> difference<br />

on a daily basis as part <strong>of</strong> <strong>the</strong>ir normal interactions with colleagues in <strong>the</strong> workplace.<br />

We recommend that <strong>the</strong> MPS gives adequate priority to all aspects <strong>of</strong><br />

diversity, particularly in light <strong>of</strong> <strong>the</strong> Framework Equal Treatment Directive<br />

2000.<br />

We recommend that <strong>the</strong> MPS refreshes and revitalises its work in managing<br />

difference and devises a way <strong>of</strong> truly engaging all <strong>of</strong>ficers and staff on this<br />

important issue.<br />

<strong>The</strong> Diversity Excellence Model<br />

5.56 One tool that has been suggested to us is <strong>the</strong> Diversity Excellence Model<br />

(DEM). Devised by <strong>the</strong> civil service, <strong>the</strong> DEM provides a framework to assess <strong>the</strong><br />

integration <strong>of</strong> diversity in an organisation’s business processes and to evaluate its<br />

effectiveness.<br />

5.57 <strong>The</strong> assessment tool is a detailed questionnaire which enables assessors to find<br />

out what <strong>the</strong>ir organisation is and is not doing in respect <strong>of</strong> equality and diversity<br />

and whe<strong>the</strong>r <strong>the</strong>y are at <strong>the</strong> stage <strong>of</strong> moving towards best practice or excellence.<br />

“Rhetoric needs to be converted into reality.”<br />

(Introductory Booklet on <strong>the</strong> Diversity Excellence Model, Centre <strong>for</strong> Management and<br />

Policy Studies.)<br />

5.58 HMIC has recommended <strong>the</strong> use <strong>of</strong> <strong>the</strong> DEM. Members <strong>of</strong> <strong>the</strong> MBPA<br />

executive have been able to introduce <strong>the</strong> DEM in <strong>the</strong>ir respective OCUs. <strong>The</strong><br />

MBPA argues that <strong>the</strong>se pilot sites “have shown <strong>the</strong> merits <strong>of</strong> having a ‘diversity lead’ in<br />

each <strong>of</strong> <strong>the</strong> MPS business groups who will feed directly into <strong>the</strong> Diversity Directorate, carrying<br />

out numerous internal and external benchmarking exercises to ensure <strong>the</strong> exchange <strong>of</strong> good<br />

practice and <strong>the</strong> raising <strong>of</strong> standards; thus developing <strong>the</strong> lateral golden thread <strong>of</strong> diversity<br />

among <strong>the</strong> business groups.”<br />

5.59 We understand that <strong>the</strong> DEM is now operating in <strong>the</strong> Child Protection Team,<br />

<strong>the</strong> In<strong>for</strong>mation directorate, Special Operations and Westminster BOCU.<br />

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