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Registration Document BOUYGUES

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SUPPORTING<br />

OUR PEOPLE<br />

Like other Group companies, Bouygues Telecom<br />

has always paid particular attention to its people,<br />

giving priority to preventing discrimination and<br />

promoting equal opportunity and diversity.<br />

Employee health and<br />

safety<br />

Action to promote health and safety was taken in<br />

four areas in 2011: a programme to encourage<br />

people to take physical exercise, training for 2,000<br />

managers to raise their awareness of how to detect<br />

and prevent stress, road safety information and<br />

events, and safety information for maintenance<br />

technicians provided in electronic form so that<br />

they can look it up on a PDA while in the field, for<br />

example.<br />

Promoting equal<br />

opportunity and diversity<br />

Diversity in the workforce<br />

In their own words<br />

Thierry Geoffroy, policy officer to the<br />

Managing Director of Afnor Certification<br />

What does Afnor<br />

Certification think of<br />

Bouygues Telecom's<br />

policy?<br />

Award of the Diversity<br />

label comes as no<br />

surprise, even though<br />

it is never a foregone<br />

conclusion. The Diversity<br />

label is intended to<br />

recognise and reward a<br />

constant commitment<br />

combined with practical<br />

action to guarantee the<br />

effective prevention<br />

of discrimination and<br />

promote diversity.<br />

That has already been<br />

the case at Bouygues<br />

Telecom for a number<br />

of years. The "Diversity<br />

and Recruitment"<br />

and "Respect and<br />

Performance" training<br />

courses introduced<br />

in 2007 are a good<br />

illustration of that.<br />

What is special about<br />

Bouygues Telecom's<br />

approach?<br />

It is special first and<br />

foremost because it is<br />

applied in a company<br />

operating in a business<br />

exposed to relentless,<br />

substantive and abrupt<br />

change. As a result,<br />

combating discrimination<br />

requires constant<br />

adaptation and great<br />

responsiveness in the<br />

action taken. Employees<br />

readily recognise this,<br />

since 86% of them say<br />

that promoting diversity<br />

is a fact of life in the<br />

company. One example<br />

among many others that<br />

comes to mind, and which<br />

we regard as particularly<br />

representative, is<br />

sponsoring employees<br />

of the cleaning firm at<br />

Bouygues Telecom's<br />

headquarters, the<br />

Sequana Tower in<br />

Issy-les-Moulineaux,<br />

to promote literacy.<br />

One of the outstanding events of 2011 was the<br />

award of the Diversity label in July in recognition<br />

of a fully-fledged diversity policy based on four<br />

priorities: disability, equal opportunity, older workers<br />

and origin. The place of women in the company<br />

was another key issue in 2011, with the roll-out<br />

of the Women in Management programme. Ten<br />

initiatives were launched with the aim of increasing<br />

the proportion of women in the workforce and in<br />

senior management positions, including a women's<br />

network, a mentoring programme to fast-track<br />

women's careers and training to raise awareness<br />

of gender issues. Bouygues Telecom also won a<br />

Top Employer award from the CRF Institute for the<br />

second year running.<br />

Integrating disabled workers<br />

The target for the recruitment of disabled employees<br />

was exceeded by 25% in 2011 and specific<br />

career interviews were introduced. A first agreement<br />

to promote the integration of disabled workers<br />

was signed at RCBT in October and a disability<br />

task force has been set up to coordinate and monitor<br />

initiatives.<br />

Skills development and career<br />

enhancement<br />

The transformational Growth and Performance<br />

programme was launched in 2011, enabling 2,000<br />

Bouygues Telecom managers to share and prepare<br />

for the new challenges facing the company, in<br />

particular by establishing a culture of continuous<br />

improvement in business processes and the associated<br />

managerial practice. The importance of ethical<br />

behaviour was also reasserted through training<br />

to raise awareness of best practice in conjunction<br />

<strong>BOUYGUES</strong> • 2011 <strong>Registration</strong> <strong>Document</strong> • BUSINESS ACTIVITIES AND CSR • Bouygues Telecom • 120

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