Registration Document BOUYGUES

2
Business activities
and CSR
Contents
Bouygues Construction,
full-service contractor 54
Main indicators and outlook 55
Bouygues Construction profile 56
2011 key figures 56
Environment-friendly construction 59
People, the company's greatest resource 61
Listening to stakeholders 62
CSR information
• Challenges and key indicators 65
• Extra-financial indicators 67
Bouygues Immobilier,
France's leading property developer 70
Main indicators and outlook 71
Bouygues Immobilier profile 72
Residential property: Bouygues Immobilier wins new market share 74
Commercial property: green property comes into its own 75
International development 76
Corporate Social Responsibility 77
CSR information
• Challenges and key indicators 81
• Extra-financial indicators 83
Colas, the world's leading roadbuilder 84
Main indicators and outlook 85
Colas profile 86
Business activity and sustainable development in 2011 87
CSR information
• Challenges and key indicators 97
• Extra-financial indicators 98
TF1, the leading private
television group in France 100
Main indicators and outlook 101
TF1 profile 102
TF1 reinforces its leadership in 2011 103
CSR policy 105
CSR information
• Challenges and key indicators 109
• Extra-financial indicators 110
Bouygues Telecom, mobile, fixes,
TV and internet services 112
Main indicators and outlook 113
Bouygues Telecom profile 114
Regulatory environment and financial performance in 2011 115
Business activities 116
Upholding customer service 117
Sustainable development 118
Supporting our people 120
Reducing our environmental footprint 121
CSR information
• Challenges and key indicators 123
• Extra-financial indicators 126
Bouygues SA 128
Alstom:
at the heart of sustainable development 130
Innovation. The Group's employees create and innovate for the benefit of customers.
Their mindset is more powerful than the company's technical and economic strength alone.
In the tunnel of Line 3, Stadium station, of the Cairo metro in Egypt.
BOUYGUES • 2011 Registration Document • 53