ISDN Protocol Administrator's and Developer's Guide ... - Intervoice

ISO (International Organization for Standardization)An organization that creates international standards for manyindustries. Intervoice, Inc. is an ISO-9001 certified company.ITU (International Telecommunications Union)A United Nations agency based in Geneva, Switzerland, that sets upstandards, or recommendations, for telecommunications equipment,systems, networks, and services. See also CCITT.ITU-T (International Telecommunication Union – TelecommunicationStandardization Sector)The branch of ITU that governs telecommunication standards asopposed to radio communications (ITU-R) or development of newtechnologies (ITU-D).IVR (Interactive Voice Response)A system capable of providing information access, manipulation,and delivery to multiple media devices. The IVR unit answers callsand offers the caller a list of information choices. It then accepts thechosen option, retrieves the requested information from a database,and speaks the information back to the caller. See also Omvia MediaServer.library file (.lib)An InVision application file that consists of one or moresubroutines.loop startA subscriber telephone that goes off hook and closes the local loopto the central office. The resulting current through the loop seizes theline and signals the central office to supply a dial tone to the callingphone.octetAn 8-bit byte.Omvia Media ServerA full-featured media server with a robust speech integrationplatform and telephony engine designed to support industrystandards for the deployment of integrated voice and webself-service applications. This server interface extends the reach ofweb applications and corporate data to anyone with a phone orwireless device, allowing organizations to provide their customerswith access to information and services anytime, anywhere.60001262, First Edition ISDN Protocol Administrator’s and Developer’s Guide Glossary-7