Review of Sign Language Interpretation Services and Service ...
Review of Sign Language Interpretation Services and Service ...
Review of Sign Language Interpretation Services and Service ...
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Pressure for the registration <strong>and</strong> regulation <strong>of</strong> interpreting services can also comefrom service providers. For example, in Scotl<strong>and</strong> the judiciary <strong>and</strong> policedepartments fund interpreting for court <strong>and</strong> police work, <strong>and</strong> there is anagreement with SASLI on rates <strong>of</strong> pay <strong>and</strong> qualifications needed in order topractise as an interpreter in its domains. The Sheriff Court pays for specificinterpreter training in their domain, <strong>and</strong> was one <strong>of</strong> the first organisations tospecify that it would only use BSL/English Interpreters who are registered withSASLI. In Engl<strong>and</strong> there is a National Agreement which stipulates that onlyMembers <strong>of</strong> the CACDP Register <strong>of</strong> BSL/English Interpreters should be used bythe police <strong>and</strong> courts.Evidence indicates that the cost <strong>of</strong> maintaining a register <strong>of</strong> sign languageinterpreters is much greater than the income generated from membership fees.Ancillary activities such as an agency function or the publication <strong>of</strong> directories <strong>of</strong>interpreters generally do not make up the deficit. In Scotl<strong>and</strong>, SASLI's agencyfunction income supported the registration process. However, since SASLIdecided to withdraw its agency service, the Scottish Executive has had to provideinterim funding while the organisation identifies ways <strong>of</strong> generating other income.In Engl<strong>and</strong>, Wales <strong>and</strong> Northern Irel<strong>and</strong>, CACDP subsidises registrationincluding the work <strong>of</strong> the Independent Registration Panel (IRP), but even withapproximately 360 registered interpreters paying fees <strong>and</strong> the sale <strong>of</strong> directorysubscriptions, there is still a need for other sources <strong>of</strong> funding to meet the costs.Central government funding to support the work <strong>of</strong> registration bodies, is morelikely where registration is m<strong>and</strong>atory. This review has been unable to identify acountry where there is a legal requirement for interpreters to register.5.5.4 The regulation <strong>of</strong> SLI agenciesAgencies employing salaried <strong>and</strong> freelance interpreters can have a great influenceon the quality <strong>of</strong> service <strong>of</strong>fered to Deaf users <strong>and</strong> service providers. Often, theneed to meet service contracts with influential service providers can mean thatthere is a temptation to use unregistered <strong>and</strong>/or unqualified interpreters. Qualifiedinterpreters are more expensive to employ, <strong>and</strong> it can be difficult to unilaterallyuphold good practice in a business market when agencies are undercutting eachother by using unqualified workers. It therefore becomes imperative that there isregulation <strong>of</strong> the industry. This can be a top-down approach, for example, throughthe provision <strong>of</strong> government funds on condition that qualified <strong>and</strong> registeredinterpreters are used. Alternatively interpreters themselves can refuse to workwith unqualified people <strong>and</strong> Deaf people can refuse to be provided with anunqualified interpreter.In Engl<strong>and</strong> CACDP used to register agencies. A system was set up in 1994 <strong>and</strong>this was reviewed in 2002. It was found that although the majority (95%) <strong>of</strong> therespondents wanted to continue a system <strong>of</strong> registration for agencies, in practicethere was a low level <strong>of</strong> support from the agencies for even voluntary registration,<strong>and</strong> it proved impossible to police the system, given the lack <strong>of</strong> governmentsupport. However, there is currently work being done by agencies themselves toagree st<strong>and</strong>ards for their work <strong>and</strong> service delivery. Although the intention haspage 104 • <strong>Review</strong> <strong>of</strong> <strong>Sign</strong> <strong>Language</strong> <strong>Interpretation</strong> <strong><strong>Service</strong>s</strong> <strong>and</strong> <strong>Service</strong> Requirements in Irel<strong>and</strong>