Review of Sign Language Interpretation Services and Service ...
Review of Sign Language Interpretation Services and Service ...
Review of Sign Language Interpretation Services and Service ...
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• Promotion <strong>and</strong> awareness raising <strong>of</strong> the SLI service• Utilisation <strong>of</strong> technology• Financial implications• Risks/barriers in establishing a new SLI serviceThe recommended future SLI service model, outlined in sections 7.2 - 7.4 <strong>of</strong> thischapter, addresses these areas in detail.Outside scopeThroughout the consultation, conducted as part <strong>of</strong> this review, a number <strong>of</strong> issuesemerged which are outside the scope <strong>of</strong> this review. These issues are, however,viewed by many as being intrinsically linked to delivering quality SLI services.We have therefore outlined a number <strong>of</strong> high-level recommendations required tosupport the delivery <strong>of</strong> SLI services (in section 7.4) which relate to areas that areseen to be important but were not within the scope <strong>of</strong> this review <strong>of</strong> SLI services.These recommendations are grouped under the following headings:• Increasing interpreter supply• Interpreter skills <strong>and</strong> training (education)• Accreditation• Scheme <strong>of</strong> entitlements for Deaf people7.1.2 Key elements <strong>of</strong> any future service modelThe fundamental aim <strong>of</strong> the future service model is to enable the State toeffectively deliver on its responsibility to make public services accessible to theDeaf community, through the provision <strong>of</strong> sign language interpretation services.Based on the findings <strong>of</strong> this review, some <strong>of</strong> the key elements that any futureservice model should include are:• An entity with clear responsibility for setting strategic direction <strong>and</strong>providing leadership in relation to the development <strong>of</strong> SLI services, ensuringthe service is functioning effectively <strong>and</strong> to the appropriate st<strong>and</strong>ard• A well managed <strong>and</strong> run central booking service• A focus on the roll out <strong>of</strong> appropriate technology - particularly technology thatenables remote interpreting services e.g. through the use <strong>of</strong> videophones <strong>and</strong>webcams• Regional access to interpreting services• A central register <strong>of</strong> interpreters - linked to accreditation <strong>and</strong> includingdetails on each interpreter• Employed (as well as freelance) interpreters - the potential to useemployed interpreters to provide regional access <strong>and</strong> 24 hour cover.<strong>Review</strong> <strong>of</strong> <strong>Sign</strong> <strong>Language</strong> <strong>Interpretation</strong> <strong><strong>Service</strong>s</strong> <strong>and</strong> <strong>Service</strong> Requirements in Irel<strong>and</strong> • page 117