Review of Sign Language Interpretation Services and Service ...

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7.6 OTHER RECOMMENDATIONS TO SUPPORT THE DELIVERYOF SLI SERVICES (OUTSIDE THE SCOPE OF THIS REVIEW)As stated previously, a number of areas for improvement identified during thisreview were outside the scope of the review. Nevertheless these issuesare intrinsically linked to the delivery of a quality SLI service. Some high-levelrecommendations in relation to these issues are outlined below.7.6.1 Increasing interpreter supplyThere is no recommended ratio of registered interpreters to Deaf people.However, taking into consideration international norms and the Central StatisticsOffice (CSO) projected population increase for Ireland, it is clear that the numberof interpreters in Ireland needs to be increased.Using CSO 2011 population projections for Ireland, together with someinternational benchmarks, the following information underpins an indicativeestimate of future registered interpreter supply required in Ireland (the ratiosbelow include a mix of full and part time interpreters):1. Current Irish ratio of interpreters to Deaf people is 1:125 23 (if interpreters whoare awaiting registration are not included, this ratio is to 1:423**)2. Current England and Wales ratio of registered interpreters to Deaf people is1:140**3. Current Scottish ratio of registered interpreters to Deaf people is 1:89**4. Current New Zealand ratio of registered interpreters to Deaf people is 1:48**5. Current Danish ratio of registered interpreters to Deaf people is 1:40**6. Current Finnish ratio of registered interpreters to Deaf people is 1:8****These figures are based on the total number of registered interpretersThe current Deaf population of Scotland is of a similar scale to Ireland and theconfiguration of social services in Scotland is not dissimilar to Ireland. It isproposed that Ireland, as a first step, should be working towards a minimum of 70registered interpreters in phase one - at least matching the current Scottish ratio.However, in Scotland the ratio of registered interpreters to Deaf people isregarded as insufficient, so it is likely that the number of registered interpreters inIreland should increase further in phase two. The specific number of interpretersrequired for phase two should be reassessed towards the end of phase one, inlight of emerging technology and the developing remote interpreting service.23 This figure includes the 31 interpreters who are awaiting registration.page 132 • Review of Sign Language Interpretation Services and Service Requirements in Ireland
7.6.2 Interpreter skills and trainingInterpreters need to be fully competent and interpretation needs to be of a highstandard. The education of interpreters falls under the remit of the Department ofEducation and Science. However, it is recommended that the formal education ofinterpreters at the Centre for Deaf Studies in Trinity College Dublin be sustainedand improved going forward. A range of suggestions were made by differentstakeholders during this review:• Setting of higher entry standards in Irish Sign Language for entry to SLI courses• Extending the SLI Diploma course in the Centre for Deaf Studies• Potentially offering a second course in SLI at another third level institution inIreland to facilitate a more even geographic spread of interpreters• The development of short training/induction courses for interpreters wheninterpreting in special environments e.g. courts, hospitals• Offering a continuing professional development path for interpreters• Offering training in remote interpretation and utilising technology forinterpretersIt is recommended that the above suggestions should be considered as part of anyeducation development strategy for SLI services.7.6.3 AccreditationAn accreditation process is an essential component of a quality SLI service. Somework on accreditation is currently underway, under the aegis of Irish Sign Link.Given its importance, it is recommended that an effective accreditation process forinterpreters be established as a matter of urgency.Some of the key elements of a leading practice accreditation process include:• Mapping of qualifications against national standards• Monitoring of exit standards from interpreter training• Different categories of registration• Mapping of recognised training programmes• Separation of the awarder of the qualification from the accreditation body• Codes of ethics/practice• Complaints and disciplinary procedure (and appeals)• Registration requirements e.g. police checks and insurance• Registration restrictions e.g. limits to how many years people can stay in aprogression category• Registration maintenance e.g. evidence of continuous professionaldevelopmentThe accreditation process should be designed and managed by an independentbody.Review of Sign Language Interpretation Services and Service Requirements in Ireland • page 133
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RESEARCH SERIESSEPTEMBER 2006Review
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4.8 Theme 6: Accreditation and a fo
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PrefaceAs proposed in the Outline S
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Key players involved in SLI service
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Interpreter staffing and skillsIt i
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INTERNATIONAL BEST PRACTICEThe rese
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appears to be growing in popularity
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• Personalised service - A person
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• The establishment of a new enti
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• Further development of the Iris
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• Estimated cost in year 1 is €
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1.3 REVIEW OBJECTIVES and SCOPE1.3.
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2 Review Methodology2.1 APPROACHFig
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Interviews and discussions• Inter
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3 Overview of CurrentSign LanguageI
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Table 3.1. Persons aged 15 to 64, w
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3.2 POLICY AND LEGISLATION3.2.1 Int
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Sustaining Progress, Social Partner
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According to the Education Act 1998
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3.4 KEY PLAYERS INVOLVED IN SLI SER
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upholding the status of Irish Sign
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3. A Deaf user or service provider
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3.5.3 Main reasons for accessing se
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InternetThe internet and email have
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As shown in the table above, there
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Figure 3.10. Total number of interp
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The first cohort of students on the
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Looking at the summary financial an
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3.7.2 Overall client spend on sign
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The public sector service providers
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4.3 THEME 1:THE NEED FOR SIGN LANGU
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subject for both Deaf and hearing s
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4.5 THEME 3:ACCESS TO SLI SERVICES
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4.6 THEME 4:THE QUALITY OF SLI AND
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primary client of the interpreter.
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4.8.1 The impact of the absence of
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4.9.3 What is neededFunding is need
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4.10.3 A quality service on the gro
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Table 5.1. Key statistics on SLI se
Page 82 and 83: The research has considered mainstr
Page 84 and 85: Summary• Other than where the par
Page 86 and 87: 5.2.1 Linguistic approachIn all of
Page 88 and 89: Interpreting services are also prov
Page 90 and 91: 5.3.1 Population distributionMost o
Page 92 and 93: 5.3.3 Responsibility for booking in
Page 94 and 95: 5.3.4 Sign language interpretersSal
Page 96 and 97: The use of videophones and webcams
Page 98 and 99: • It provides a flexible solution
Page 100 and 101: 5.5 QUALITY OF SLI SERVICES DEFINED
Page 102 and 103: 5.5.2 Interpreter training courses
Page 104 and 105: Pressure for the registration and r
Page 106 and 107: Proposal (which has been agreed wit
Page 108 and 109: • In most of the countries includ
Page 110 and 111: Table 5.6. Overview of key strength
Page 112 and 113: 6 Summary ofKey Findings6.1 INTRODU
Page 114 and 115: 6.3 KEY AREAS FOR IMPROVEMENT IN TH
Page 116 and 117: 7 Recommended FutureModel for Deliv
Page 118 and 119: 7.2 RECOMMENDED FUTURE SLI SERVICE
Page 120 and 121: Table 7.2. Key areas for improvemen
Page 122 and 123: 7.3.2 Comhairle - oversight of SLI
Page 124 and 125: There are substantial risks associa
Page 126 and 127: Requirements:• Excellent project
Page 128 and 129: 7.3.9 ComplaintsThe Irish Sign Lang
Page 130 and 131: number of Deaf clubs. The videophon
Page 134 and 135: Accreditation should be linked to t
Page 136 and 137: videophone technology, piloted in t
Page 138 and 139: It is assumed that the rollout of t
Page 140 and 141: Appendix 1: Bibliographyand Referen
Page 142 and 143: www.bris.ac.uk/deaf - Bristol Centr
Page 144 and 145: SASLISLAISLISLIANZSMSTCDVCOThe Scot
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