Review of Sign Language Interpretation Services and Service ...

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appears to be growing in popularity, although it is still in its infancy.Some strengths and weaknesses of SLI services in each of the five countriesincluded in the review of international best practice, are outlined as follows:Country Strengths WeaknessesScotland •Recent official recognition of • Government benefits to Deaf peoplesign language, and investment set too low to cover actual costs ofby government.interpreting.•The requirement on the service • Shortage of interpreters limitsprovider, public and private (e.g. freedom of choice for individualbanks, businesses etc.), to fund Deaf person.SLI provision for access.• Lack of national planning.•Range of providers across all • Fewer services in remote rural areas.sectors.• Service providers often do not know•National interpreting standards. where to book an interpreter.•Government support for• Qualifications and registration notregistration body.compulsory.England •Recent official recognition of sign • Government benefits to Deaf peoplelanguage and investment by set too low to cover actual costs ofgovernment.interpreting.•The requirement on the service • Shortage of interpreters limitsprovider to fund SLI provision for freedom of choice.access.• Lack of national planning overall.•Well established provision • Lack of co-ordination betweenespecially for accessing public government departments.sector services.• Some areas poorly served.•Range of providers across all • Qualifications and registration notsectors.compulsory.•RNID Typetalk relay -infrastructure exists.•Videophone used to deliverremote interpreting for NHS Direct.Denmark •National approach with 4 regional • There is still a limit to how muchcentres.interpreting support a person can•SLI services are paid for byreceive and conditions are attachedgovernment for access to justice, to some allocations, e.g. educationemployment, education and and employment.hospital, and have now been • The entitlement to 20 hours a weekextended to include socialapplies to those in full timeinterpreting.employment.•Deaf people are entitled to 20 hrsinterpreting a week.•Working on developing an onlinedictionary.page 16 • Review of Sign Language Interpretation Services and Service Requirements in Ireland
Country Strengths WeaknessesFinland • Official recognition of sign • Individual allocations of 120 hourslanguage with associated legislation. may not cover the preparation time• Strong national approach to delivery. needed by interpreters.• Relatively large number of• Significant differences between theinterpreters.municipalities in the availability of• No incentive to use less qualified the services.interpreters.• The main problem seems to be• Funding is provided through the financing. About one tenth of Deafnational lottery.students a year are left without• Central government funding of interpretation services for variousinterpreting services for a minimum reasons.of 120 hours per year per Deaf • According to the Finnish Deafperson.Association, there is a lack of• Remote interpreting service to be interpreters, from the point of viewextended to nationwide 24 hours. of Deaf users.New • Recognition of NZSL is going • Once NZSL has been recognised, thisZealand though parliament. will initially result in SLI provision in• National approach to provision of legal proceedings only. However, itSLI services with 12 regional centres. has been agreed that education,• Uniform standard of service and health, employment etc will beresponsive to needs of Deaf people. covered later.• Mixture of funding, but central • Concentration of interpreters (65%)funding for services for health via in one city (Auckland).NZDA. • Only one interpreter training course -• Those booking the service have a at the Auckland University ofcentral point of contact.Technology (AUT).• SLIANZ publishes and maintains anational register of qualified members.SUMMARY OF KEY FINDINGSThere are a number of lessons for Ireland from the analysis of current serviceprovision in Ireland, the messages from the consultation process, and the review ofinternational best practice.Key positive aspects and the areas for improvement in the current sign languageinterpretation service in Ireland are outlined as follows:Key positive aspects of the current SLI service in Ireland• Co-ordinated access to interpreters through one central national agency (IrishSign Link)• Increasing awareness of the existence of an interpreting service• New technologies are opening up new possibilities in relation to SLI services(Videophone, email/internet)Review of Sign Language Interpretation Services and Service Requirements in Ireland • page 17
Page 1: RESEARCH SERIESSEPTEMBER 2006Review
Page 4: 4.8 Theme 6: Accreditation and a fo
Page 7: PrefaceAs proposed in the Outline S
Page 10 and 11: Key players involved in SLI service
Page 12 and 13: Interpreter staffing and skillsIt i
Page 14 and 15: INTERNATIONAL BEST PRACTICEThe rese
Page 18 and 19: • Personalised service - A person
Page 20 and 21: • The establishment of a new enti
Page 22 and 23: • Further development of the Iris
Page 24 and 25: • Estimated cost in year 1 is €
Page 26 and 27: 1.3 REVIEW OBJECTIVES and SCOPE1.3.
Page 28 and 29: 2 Review Methodology2.1 APPROACHFig
Page 30 and 31: Interviews and discussions• Inter
Page 32 and 33: 3 Overview of CurrentSign LanguageI
Page 34 and 35: Table 3.1. Persons aged 15 to 64, w
Page 36 and 37: 3.2 POLICY AND LEGISLATION3.2.1 Int
Page 38 and 39: Sustaining Progress, Social Partner
Page 40 and 41: According to the Education Act 1998
Page 42 and 43: 3.4 KEY PLAYERS INVOLVED IN SLI SER
Page 44 and 45: upholding the status of Irish Sign
Page 46 and 47: 3. A Deaf user or service provider
Page 48 and 49: 3.5.3 Main reasons for accessing se
Page 50 and 51: InternetThe internet and email have
Page 52 and 53: As shown in the table above, there
Page 54 and 55: Figure 3.10. Total number of interp
Page 56 and 57: The first cohort of students on the
Page 58 and 59: Looking at the summary financial an
Page 60 and 61: 3.7.2 Overall client spend on sign
Page 62 and 63: The public sector service providers
Page 64 and 65: 4.3 THEME 1:THE NEED FOR SIGN LANGU
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subject for both Deaf and hearing s
Page 68 and 69:
4.5 THEME 3:ACCESS TO SLI SERVICES
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4.6 THEME 4:THE QUALITY OF SLI AND
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primary client of the interpreter.
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4.8.1 The impact of the absence of
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4.9.3 What is neededFunding is need
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4.10.3 A quality service on the gro
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Table 5.1. Key statistics on SLI se
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The research has considered mainstr
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Summary• Other than where the par
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5.2.1 Linguistic approachIn all of
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Interpreting services are also prov
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5.3.1 Population distributionMost o
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5.3.3 Responsibility for booking in
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5.3.4 Sign language interpretersSal
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The use of videophones and webcams
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• It provides a flexible solution
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5.5 QUALITY OF SLI SERVICES DEFINED
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5.5.2 Interpreter training courses
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Pressure for the registration and r
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Proposal (which has been agreed wit
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• In most of the countries includ
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Table 5.6. Overview of key strength
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6 Summary ofKey Findings6.1 INTRODU
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6.3 KEY AREAS FOR IMPROVEMENT IN TH
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7 Recommended FutureModel for Deliv
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7.2 RECOMMENDED FUTURE SLI SERVICE
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Table 7.2. Key areas for improvemen
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7.3.2 Comhairle - oversight of SLI
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There are substantial risks associa
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Requirements:• Excellent project
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7.3.9 ComplaintsThe Irish Sign Lang
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number of Deaf clubs. The videophon
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7.6 OTHER RECOMMENDATIONS TO SUPPOR
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Accreditation should be linked to t
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videophone technology, piloted in t
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It is assumed that the rollout of t
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Appendix 1: Bibliographyand Referen
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www.bris.ac.uk/deaf - Bristol Centr
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SASLISLAISLISLIANZSMSTCDVCOThe Scot
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