Review of Sign Language Interpretation Services and Service ...

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1.3 REVIEW OBJECTIVES and SCOPE1.3.1 Review ObjectivesThe overall aim of the review is to ensure that the design of a SLI scheme will meetthe needs of the Deaf community and public sector service providers in Ireland 8 .The main objectives of the review include the following:• Estimate the need for sign language interpretation services by Deaf people intheir dealings with public bodies, and the extent to which this need is beingmet by current provision• Gather the views of the different stakeholders (Deaf community, providers ofSLI services, public service providers) about the key features of quality in SLIservices• Examine international models of good practice in the provision of SLI services,including potential for use of technology• Identify and examine the components of a national SLI service for the Deafcommunity in Ireland• Recommend models and structures for the future development of a SLI schemein Ireland, including financial, governance, and organisational implications1.3.2 Scope of this reviewComhairle decided to review existing SLI services and service requirements toensure a new SLI scheme would effectively meet the needs of the Deafcommunity and public sector service providers 8 .The key elements within the scope of this review are:• Review of current SLI service provision• Review of international best practice• Understanding the demand for SLI services• SLI service delivery8 The Disability Act 2005 contains the following definitions:''Public body'' is understood to mean the following:(a) A Department of State,(b) The Office of the President,(c) The Office of the Attorney General,(d) The Office of the Comptroller and Auditor General,(e) The Office of the Houses of the Oireachtas,(f) A local authority,(g) The Executive,(h) A person, body or organisation (other than the Defence Forces) established -(i) By or under any enactment (other than the Companies Acts 1963 to 2003), or(ii) Under the Companies Acts 1963 to 2003, in pursuance of powers conferred by or under another enactment, and financed wholly or partly,whether directly or indirectly, by means of moneys provided, or loans made or guaranteed, by a Minister of the Government or shares held by oron behalf of a Minister of the Government;''Service” is understood to mean the following:“Service” means a service or facility of any kind provided by a public body which is available to or accessible by the public generally or a section of thepublic and, without prejudice to the generality of the foregoing, includes -(a) The use of any place or amenity owned, managed or controlled by a public body,(b) The provision of information, an information resource, a scheme, an allowance or other benefit administered by a public body,(c) Any cultural or heritage services provided by such a body, and(d) Any service provided by a court or other tribunal.page 26 • Review of Sign Language Interpretation Services and Service Requirements in Ireland
– Booking and accessing services– Organisation and management– Governance and accountability arrangements• Promotion and awareness raising of the SLI service• Utilisation of technology• Financial implications• Risks/barriers in establishing a new SLI serviceThe recommended future SLI service model described in Chapter 7 of this report,addresses these areas in detail.1.3.3 Outside scopeDuring the course of this review a number of areas were identified. These wereseen to be important factors in the delivery of a quality SLI service, but they werenot within the scope of this review. These include:• Increasing interpreter supply• Interpreter skills and training (education)• Accreditation• Scheme of entitlements for Deaf peoplein relation to each of these areas, this report contains a number of high levelrecommendations which will be necessary to support the delivery of quality SLIservices in Ireland, going forward.1.4 REVIEW OUTLINEThis report is structured as follows:Executive summaryChapter 1: IntroductionChapter 2: Review methodologyChapter 3: Overview of current SLI services in IrelandChapter 4: Messages from the consultationChapter 5: International best practiceChapter 6: Summary of key findingsChapter 7: Recommended future model for delivering SLI servicesChapter 8: Funding required to support the implementation of thefuture recommended SLI service modelAppendicesAppendix 1: Bibliography and referencesAppendix 2: List of abbreviationsReview of Sign Language Interpretation Services and Service Requirements in Ireland • page 27
Page 1: RESEARCH SERIESSEPTEMBER 2006Review
Page 4: 4.8 Theme 6: Accreditation and a fo
Page 7: PrefaceAs proposed in the Outline S
Page 10 and 11: Key players involved in SLI service
Page 12 and 13: Interpreter staffing and skillsIt i
Page 14 and 15: INTERNATIONAL BEST PRACTICEThe rese
Page 16 and 17: appears to be growing in popularity
Page 18 and 19: • Personalised service - A person
Page 20 and 21: • The establishment of a new enti
Page 22 and 23: • Further development of the Iris
Page 24 and 25: • Estimated cost in year 1 is €
Page 28 and 29: 2 Review Methodology2.1 APPROACHFig
Page 30 and 31: Interviews and discussions• Inter
Page 32 and 33: 3 Overview of CurrentSign LanguageI
Page 34 and 35: Table 3.1. Persons aged 15 to 64, w
Page 36 and 37: 3.2 POLICY AND LEGISLATION3.2.1 Int
Page 38 and 39: Sustaining Progress, Social Partner
Page 40 and 41: According to the Education Act 1998
Page 42 and 43: 3.4 KEY PLAYERS INVOLVED IN SLI SER
Page 44 and 45: upholding the status of Irish Sign
Page 46 and 47: 3. A Deaf user or service provider
Page 48 and 49: 3.5.3 Main reasons for accessing se
Page 50 and 51: InternetThe internet and email have
Page 52 and 53: As shown in the table above, there
Page 54 and 55: Figure 3.10. Total number of interp
Page 56 and 57: The first cohort of students on the
Page 58 and 59: Looking at the summary financial an
Page 60 and 61: 3.7.2 Overall client spend on sign
Page 62 and 63: The public sector service providers
Page 64 and 65: 4.3 THEME 1:THE NEED FOR SIGN LANGU
Page 66 and 67: subject for both Deaf and hearing s
Page 68 and 69: 4.5 THEME 3:ACCESS TO SLI SERVICES
Page 70 and 71: 4.6 THEME 4:THE QUALITY OF SLI AND
Page 72 and 73: primary client of the interpreter.
Page 74 and 75: 4.8.1 The impact of the absence of
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4.9.3 What is neededFunding is need
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4.10.3 A quality service on the gro
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Table 5.1. Key statistics on SLI se
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The research has considered mainstr
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Summary• Other than where the par
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5.2.1 Linguistic approachIn all of
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Interpreting services are also prov
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5.3.1 Population distributionMost o
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5.3.3 Responsibility for booking in
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5.3.4 Sign language interpretersSal
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The use of videophones and webcams
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• It provides a flexible solution
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5.5 QUALITY OF SLI SERVICES DEFINED
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5.5.2 Interpreter training courses
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Pressure for the registration and r
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Proposal (which has been agreed wit
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• In most of the countries includ
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Table 5.6. Overview of key strength
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6 Summary ofKey Findings6.1 INTRODU
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6.3 KEY AREAS FOR IMPROVEMENT IN TH
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7 Recommended FutureModel for Deliv
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7.2 RECOMMENDED FUTURE SLI SERVICE
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Table 7.2. Key areas for improvemen
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7.3.2 Comhairle - oversight of SLI
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There are substantial risks associa
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Requirements:• Excellent project
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7.3.9 ComplaintsThe Irish Sign Lang
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number of Deaf clubs. The videophon
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7.6 OTHER RECOMMENDATIONS TO SUPPOR
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Accreditation should be linked to t
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videophone technology, piloted in t
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It is assumed that the rollout of t
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Appendix 1: Bibliographyand Referen
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www.bris.ac.uk/deaf - Bristol Centr
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SASLISLAISLISLIANZSMSTCDVCOThe Scot
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