Review of Sign Language Interpretation Services and Service ...

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The public sector service providers' workshopThe purpose of this workshop was to hear from agencies and Governmentdepartments providing public services or publicly funded services to which Deafpeople would expect to have access. Sixteen (16) people attended this workshop,including representatives from the Health Service Executive (HSE), Department ofSocial and Family Affairs, Department of Transport, Rotunda Hospital, TrinityCollege, City of Dublin VEC, Probation and Welfare Service, BroadcastingStandards, RTÉ, FÁS, Department of Justice, Department of Education, UniversityCollege Hospital Galway, and Dublin City Council.Interviews/discussionsInterviews and discussions were conducted with the followingorganisations/individuals:• Bridge Interpreting• Centre for Deaf Studies, Trinity College Dublin• Conroy School of Sign Language Interpreting• Cork Deaf Association• Department of Social and Family Affairs• Former Chair of IASLI• Gallaudet University, Washington DC• Irish Association of Sign Language Interpreters• Irish Deaf Society• Irish Sign Link - Board and staff• Kerry Deaf Resource Centre / Kerry Deaf Adult Learning Programme• National Association for Deaf People• National Disability Authority• Significant UK LtdTotal numbers participatingIn total 72 people took part in the consultation process.Description of the messages from the consultationThis chapter outlines what the different stakeholders said to Prospectus during theconsultation process. It does not represent the views of Prospectus or Comhairle.Eight core themes emerged clearly from the consultation and are described in thischapter. They are listed as follows:page 62 • Review of Sign Language Interpretation Services and Service Requirements in Ireland
Core themes from the consultationTheme 1:Theme 2:Theme 3:Theme 4:Theme 5:Theme 6:Theme 7:Theme 8:The need for sign language interpretation spans all aspects of daily livingand demand is currently difficult to quantifyA clear scheme of entitlements is essentialAccess to SLI services must be strengthened throughout the countryThe quality of sign language interpreting and of the booking service ishugely important to Deaf people and to public service providersThere is scope for improved training and ongoing professionaldevelopment for interpretersAccreditation and a formal registration process for interpreters is one ofthe most urgent priorities in developing sign language interpretationservices in IrelandPlanned investment in technology could significantly improve signlanguage interpretation services, but should not be seen as an alternativeto the development of face-to-face interpretation servicesKey elements mentioned during the consultation in relation to a futuremodel for delivering sign language interpretation services included:• A properly funded and resourced infrastructure• 'Ownership' of the service by a named statutory authority• Regional development• A strengthening of the capacity of Irish Sign LinkA few of the themes outlined above relate to issues which are outsidethe scope of this review (in particular themes 2, 5 and 6). However, theviews expressed during the consultation in relation to all of the themesare outlined in this chapter, in order to accurately reflect what was saidduring the consultation process.This chapter focuses on describing the range of views and ideas that were putforward, since the process did not lend itself to pressing for or measuringconsensus. However, where there appeared to be a strongly shared view, orwhere a view on an issue was clearly a minority view, this has been indicated.Where relevant, the source of a viewpoint is referred to. For the most part, thesource of views is not named, on account of the commitment given to treat viewsexpressed in confidence.In the sections below, the phrases 'stakeholders' and 'contributors' are used to referto those individuals and organisations that participated in the consultation process.Review of Sign Language Interpretation Services and Service Requirements in Ireland • page 63
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RESEARCH SERIESSEPTEMBER 2006Review
Page 4:
4.8 Theme 6: Accreditation and a fo
Page 7:
PrefaceAs proposed in the Outline S
Page 10 and 11:
Key players involved in SLI service
Page 12 and 13: Interpreter staffing and skillsIt i
Page 14 and 15: INTERNATIONAL BEST PRACTICEThe rese
Page 16 and 17: appears to be growing in popularity
Page 18 and 19: • Personalised service - A person
Page 20 and 21: • The establishment of a new enti
Page 22 and 23: • Further development of the Iris
Page 24 and 25: • Estimated cost in year 1 is €
Page 26 and 27: 1.3 REVIEW OBJECTIVES and SCOPE1.3.
Page 28 and 29: 2 Review Methodology2.1 APPROACHFig
Page 30 and 31: Interviews and discussions• Inter
Page 32 and 33: 3 Overview of CurrentSign LanguageI
Page 34 and 35: Table 3.1. Persons aged 15 to 64, w
Page 36 and 37: 3.2 POLICY AND LEGISLATION3.2.1 Int
Page 38 and 39: Sustaining Progress, Social Partner
Page 40 and 41: According to the Education Act 1998
Page 42 and 43: 3.4 KEY PLAYERS INVOLVED IN SLI SER
Page 44 and 45: upholding the status of Irish Sign
Page 46 and 47: 3. A Deaf user or service provider
Page 48 and 49: 3.5.3 Main reasons for accessing se
Page 50 and 51: InternetThe internet and email have
Page 52 and 53: As shown in the table above, there
Page 54 and 55: Figure 3.10. Total number of interp
Page 56 and 57: The first cohort of students on the
Page 58 and 59: Looking at the summary financial an
Page 60 and 61: 3.7.2 Overall client spend on sign
Page 64 and 65: 4.3 THEME 1:THE NEED FOR SIGN LANGU
Page 66 and 67: subject for both Deaf and hearing s
Page 68 and 69: 4.5 THEME 3:ACCESS TO SLI SERVICES
Page 70 and 71: 4.6 THEME 4:THE QUALITY OF SLI AND
Page 72 and 73: primary client of the interpreter.
Page 74 and 75: 4.8.1 The impact of the absence of
Page 76 and 77: 4.9.3 What is neededFunding is need
Page 78 and 79: 4.10.3 A quality service on the gro
Page 80 and 81: Table 5.1. Key statistics on SLI se
Page 82 and 83: The research has considered mainstr
Page 84 and 85: Summary• Other than where the par
Page 86 and 87: 5.2.1 Linguistic approachIn all of
Page 88 and 89: Interpreting services are also prov
Page 90 and 91: 5.3.1 Population distributionMost o
Page 92 and 93: 5.3.3 Responsibility for booking in
Page 94 and 95: 5.3.4 Sign language interpretersSal
Page 96 and 97: The use of videophones and webcams
Page 98 and 99: • It provides a flexible solution
Page 100 and 101: 5.5 QUALITY OF SLI SERVICES DEFINED
Page 102 and 103: 5.5.2 Interpreter training courses
Page 104 and 105: Pressure for the registration and r
Page 106 and 107: Proposal (which has been agreed wit
Page 108 and 109: • In most of the countries includ
Page 110 and 111: Table 5.6. Overview of key strength
Page 112 and 113:
6 Summary ofKey Findings6.1 INTRODU
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6.3 KEY AREAS FOR IMPROVEMENT IN TH
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7 Recommended FutureModel for Deliv
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7.2 RECOMMENDED FUTURE SLI SERVICE
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Table 7.2. Key areas for improvemen
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7.3.2 Comhairle - oversight of SLI
Page 124 and 125:
There are substantial risks associa
Page 126 and 127:
Requirements:• Excellent project
Page 128 and 129:
7.3.9 ComplaintsThe Irish Sign Lang
Page 130 and 131:
number of Deaf clubs. The videophon
Page 132 and 133:
7.6 OTHER RECOMMENDATIONS TO SUPPOR
Page 134 and 135:
Accreditation should be linked to t
Page 136 and 137:
videophone technology, piloted in t
Page 138 and 139:
It is assumed that the rollout of t
Page 140 and 141:
Appendix 1: Bibliographyand Referen
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www.bris.ac.uk/deaf - Bristol Centr
Page 144 and 145:
SASLISLAISLISLIANZSMSTCDVCOThe Scot
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