Review of Sign Language Interpretation Services and Service ...

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Proposal (which has been agreed with the government) to 1,145 health andsocial welfare organisations.RAY granted the Finnish Association of Deaf €4,4 million for 2005. Most ofthe money goes for their organisational work among Deaf people encouragingthem to take an active part in social life and to use the services available forthem, for information services and rehabilitation etc. However, there is noevidence that all of this funding is used solely for interpreting services.Interpreting services for the Deaf community are funded and provided as partof the local public social services by the municipalities. According to presentlegislation, Deaf people have a subjective right to these interpreting services.However, it is reported that many Deaf people are not altogether satisfied withthe amount and quality of the services available to them in Finland.• In New Zealand, the Ministry of Health funds the New Zealand DeafAssociation.b. The provider of services such as justice, education, health andemployment, e.g. the Access to Work scheme in England and Scotland.c. The Deaf person through state benefits, e.g. the use of the DisabilityLiving Allowance in England and Scotland.Other funding from:d. The provider of goods and services from their own funds• In New Zealand some of the funding for the Deaf Association comes directlyfrom government. In addition, disability legislation service providers (privateand public) also have to pay for interpreting services.e. Voluntary organisations• e.g. RNID, Royal Association for Deaf People (RAD) in EnglandBritain has the widest range of sources of funding for SLI services but makesless use of central Government funding direct to SLI services than Finland,Denmark and New Zealand. However, there is some evidence of localGovernment funding of SLI services to access their public sector servicessuch as social care.Table 5.5 below provides examples of funding for sign language interpretationservices, and the information available on the cost per hour.page 106 • Review of Sign Language Interpretation Services and Service Requirements in Ireland
Table 5.5. International funding arrangements for sign languageinterpretation services, and the information available on the cost per hourCountry Funding examples Typical cost of SLI per hour (€),(as per the 'a' to 'e' areas excluding VATlisted above)Scotland b. Access to Work €34.83 per hour, min. 2-hour chargec. Disability Living Allowance (DLA), for all examples listed for ScotlandDisabled Student Allowance (DSAd. Marks and Spencere. RNIDEngland b. Access to Work €36.83 per hour, min. 2 hour chargec. DLA, DSA (for NZDA)d. Marks and Spencere. RNIDDenmark a. Centre for the Deaf Cost per hour is not in the publicdomain, due to the state paying for allinterpreting costs and the vast majorityof interpreters being salariedFinland a. National Lottery Min. €18.45 per hourNew a. New Zealand Deaf Association €27.74 per hour, min. 2-hour chargeZealandDuring this review, no examples were found of voucher systems. Researchconducted in Britain a few years ago came to the conclusion that governmentshould consider the introduction of a voucher system which would entitle eachDeaf person to an agreed number of interpreting hours to be used in settings oftheir choice, over and above the central funding of interpreting services foressential public services (see Brien D, Brown R, Collins J. 2002). However, thisrecommendation has not been acted on.5.6.1 Information on fundingAs can be seen from the above information, funding for interpreting servicescan come from a variety of sources - central government, regional or localgovernment/authorities, private businesses, charities, service providers, or Deafpeople themselves. We are not in a position to provide exact figures for the costto the Deaf user or the service provider of providing interpreting services. Thereasons for this include the following:• None of the governments publish information on the total amount of moneyspent on interpreting services.• There is no centrally held information on the running costs for agencies, andinformation from the private sector could only be obtained by asking eachbusiness how much they spend and then totalling this. This informationwould be regarded as commercially sensitive.Review of Sign Language Interpretation Services and Service Requirements in Ireland • page 107
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RESEARCH SERIESSEPTEMBER 2006Review
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4.8 Theme 6: Accreditation and a fo
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PrefaceAs proposed in the Outline S
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Key players involved in SLI service
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Interpreter staffing and skillsIt i
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INTERNATIONAL BEST PRACTICEThe rese
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appears to be growing in popularity
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• Personalised service - A person
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• The establishment of a new enti
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• Further development of the Iris
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• Estimated cost in year 1 is €
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1.3 REVIEW OBJECTIVES and SCOPE1.3.
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2 Review Methodology2.1 APPROACHFig
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Interviews and discussions• Inter
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3 Overview of CurrentSign LanguageI
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Table 3.1. Persons aged 15 to 64, w
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3.2 POLICY AND LEGISLATION3.2.1 Int
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Sustaining Progress, Social Partner
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According to the Education Act 1998
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3.4 KEY PLAYERS INVOLVED IN SLI SER
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upholding the status of Irish Sign
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3. A Deaf user or service provider
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3.5.3 Main reasons for accessing se
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InternetThe internet and email have
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As shown in the table above, there
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Figure 3.10. Total number of interp
Page 56 and 57: The first cohort of students on the
Page 58 and 59: Looking at the summary financial an
Page 60 and 61: 3.7.2 Overall client spend on sign
Page 62 and 63: The public sector service providers
Page 64 and 65: 4.3 THEME 1:THE NEED FOR SIGN LANGU
Page 66 and 67: subject for both Deaf and hearing s
Page 68 and 69: 4.5 THEME 3:ACCESS TO SLI SERVICES
Page 70 and 71: 4.6 THEME 4:THE QUALITY OF SLI AND
Page 72 and 73: primary client of the interpreter.
Page 74 and 75: 4.8.1 The impact of the absence of
Page 76 and 77: 4.9.3 What is neededFunding is need
Page 78 and 79: 4.10.3 A quality service on the gro
Page 80 and 81: Table 5.1. Key statistics on SLI se
Page 82 and 83: The research has considered mainstr
Page 84 and 85: Summary• Other than where the par
Page 86 and 87: 5.2.1 Linguistic approachIn all of
Page 88 and 89: Interpreting services are also prov
Page 90 and 91: 5.3.1 Population distributionMost o
Page 92 and 93: 5.3.3 Responsibility for booking in
Page 94 and 95: 5.3.4 Sign language interpretersSal
Page 96 and 97: The use of videophones and webcams
Page 98 and 99: • It provides a flexible solution
Page 100 and 101: 5.5 QUALITY OF SLI SERVICES DEFINED
Page 102 and 103: 5.5.2 Interpreter training courses
Page 104 and 105: Pressure for the registration and r
Page 108 and 109: • In most of the countries includ
Page 110 and 111: Table 5.6. Overview of key strength
Page 112 and 113: 6 Summary ofKey Findings6.1 INTRODU
Page 114 and 115: 6.3 KEY AREAS FOR IMPROVEMENT IN TH
Page 116 and 117: 7 Recommended FutureModel for Deliv
Page 118 and 119: 7.2 RECOMMENDED FUTURE SLI SERVICE
Page 120 and 121: Table 7.2. Key areas for improvemen
Page 122 and 123: 7.3.2 Comhairle - oversight of SLI
Page 124 and 125: There are substantial risks associa
Page 126 and 127: Requirements:• Excellent project
Page 128 and 129: 7.3.9 ComplaintsThe Irish Sign Lang
Page 130 and 131: number of Deaf clubs. The videophon
Page 132 and 133: 7.6 OTHER RECOMMENDATIONS TO SUPPOR
Page 134 and 135: Accreditation should be linked to t
Page 136 and 137: videophone technology, piloted in t
Page 138 and 139: It is assumed that the rollout of t
Page 140 and 141: Appendix 1: Bibliographyand Referen
Page 142 and 143: www.bris.ac.uk/deaf - Bristol Centr
Page 144 and 145: SASLISLAISLISLIANZSMSTCDVCOThe Scot
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