Agenda and Papers - University of Edinburgh
Agenda and Papers - University of Edinburgh
Agenda and Papers - University of Edinburgh
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• Student member<br />
3.3.3.3 Review Panel liaison membership, roles <strong>and</strong> responsibilities:<br />
• Head <strong>of</strong> Student Support Service (or their representative)<br />
• Staff member <strong>of</strong> Student Support Service<br />
3.3.3.4 Review Time Line – Insert Gantt chart<br />
Comment [v2]: To be drafted<br />
Comment [v3]: To be drafted<br />
3.3.3.5 Briefing meeting with Review Panel Liaison prior to visit:<br />
Discuss <strong>and</strong> draft:<br />
• Specific remit items to be reviewed during the visit<br />
• Visit <strong>Agenda</strong> <strong>and</strong> provisional timetable<br />
• Consider relevant supporting documentation<br />
3.3.3.6 Analytical Report, including items from a St<strong>and</strong>ard Remit <strong>and</strong> a<br />
Student Support Service Specific Remit.<br />
Evidence documentation for Review Panel may include:<br />
(i) Management structure:<br />
• Management organisation chart identifying roles <strong>and</strong><br />
responsibilities with clear lines <strong>of</strong> accountability <strong>and</strong> reporting.<br />
• Complaints <strong>and</strong> monitoring procedure.<br />
(ii) Key Performance Indicators:<br />
• Statistics to be divided into Undergraduate <strong>and</strong><br />
Postgraduate, Home, International, EU, Year <strong>of</strong> study.<br />
(iii) Feedback:<br />
• Overview <strong>of</strong> responses from surveys <strong>and</strong> user/non-user<br />
feedback.<br />
• Sector-wide benchmarking.<br />
• Statistics to be divided into Undergraduate <strong>and</strong><br />
Postgraduate, Home, International, EU, Year <strong>of</strong> study.<br />
3.3.3.7 Review Panel Visit to Student Support Service<br />
Expected duration one day maximum<br />
See Review Time Line 3.3.3.4 <strong>and</strong> Remits template.<br />
3.3.3.8 Outcomes:<br />
• Periodic Enhanced Review Panel Report<br />
• Response from Student Support Service on Enhanced Periodic<br />
Review Panel Report<br />
• Collation <strong>of</strong> good practice <strong>and</strong> policy development<br />
• Feedback on review process from Student Support Service<br />
Liaison Team <strong>and</strong> Review Panel members (Web link to<br />
Feedback Form)<br />
• Actions identified by QAC Sub-Committee<br />
• Overview findings submitted to QAC<br />
Comment [v4]: To be drafted<br />
Comment [v5]: To be drafted<br />
3.3.4 Review Recommendations<br />
The Student Support Service is expected to submit an annual update to the<br />
QAC Sub-committee until recommendations <strong>of</strong> the Panel Report are<br />
completed. (Web link to Recommendations Form)<br />
Review cycle<br />
(i) Periodic Enhanced Review panel on a five year cycle basis.<br />
(ii) In intervening years, an Annual (QA) Report is submitted.
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