Training Institutes 2012 - National Technical Assistance Center for ...

TARGETED INSTITUTE #11 9:30 AM SUNDAY • SUN 4-5-6
Measuring the Outcomes of Family-to-Family Peer Support:
How to Use the Family Journey Assessment
OBJECTIVES—Participants will learn:
1. To describe the content of the Family Journey Assessment (FJA)
2. To explain the relevance of the of the FJA to the goals of family support, Parent Support Provider (PSP)
competencies, and expected progress of families
3. To apply the steps to administer the FJA within the context of family support through collaborative
discussions with caregivers
4. How to score the FJA based on the anchors provided in the FJA manual
5. To analyze the lessons learned from the implementation of the FJA in communities/states
6. To identify the initial results from the implementation of the FJA
This Targeted Institute will focus on the background, administration, and scoring of the FJA, an instrument designed to
help PSPs track the progress of families on their journey to self-efficacy and self-advocacy through peer-delivered
support. Faculty will present techniques for implementing the FJA to PSPs to track caregivers’ progress and to inform
the PSPs work by identifying what the family needs, the goals that are linked to those needs, and the skills and
strategies needed to move toward the goals. The FJA also provides a way to observe and celebrate progress. The content
of the FJA aligns with competencies associated with national PSP certification.
Faculty will provide training in the semi-structured discussion approach of the FJA, which begins with general openended
questions for each cluster area (Self-Knowledge, Family Well-Being, Seeking Information, Using Knowledge,
Collaborating, and Coping), followed by prompts to gain further information, and ending with caregiver feedback in
which the PSP’s impression of progress is discussed and ratings adapted accordingly. Procedures for scoring items on
the core scale using information garnered from the FJA discussion, other conversations with the family and key
stakeholders, and observations will be detailed, employing the anchor behaviors for each rating on a 4-point scale and
associated vignettes exemplifying the rating. Faculty will also review training protocols used to ensure fidelity of
administration and scoring of standardized video interviews.
The FJA was developed through a participatory process initiated by the Montgomery County, Maryland chapter of the
Federation of Families for Children’s Mental Health (FFCMH) and now broadened through a growing national collaborative
aimed of improving the psychometric properties of the instrument and testing its sensitivity and relation to outcomes.
Specific topics to be covered include:
• Background and development of the FJA
• Administration of the FJA
• Scoring of the FJA
• Lessons learned from the implementation of the FJA
• FJA training
Two interactive activities will focus on hands-on use of the FJA. First, participants will watch and score a standardized,
video-taped administration of the FJA, and a mock-interview activity will allow participants to gain experience with the
structured discussion administration format and rating parameters.
Faculty for the workshop include representatives from the FJA national collaborative, including the initial developers,
and representatives from family organizations in Maryland, Michigan, and North Carolina who are leading the
implementation of the FJA.
MODERATOR/PRESENTER: Bruno Anthony, Ph.D., Professor of Pediatrics and Director of Research and
Evaluation, Georgetown University Center for Child and Human Development, Washington, DC
Elizabeth Jones, Family Support Director/Lead Family Partner, North Carolina Families United, Sophia, NC
Celia Serkin, Executive Director, Montgomery County, Maryland Federation of Families for Children’s Mental Health,
Silver Spring, MD
Jane Shank, M.S.W., Statewide Coordinator, Parent Support Partner Project, Association for Children’s Mental Health,
Interlochen, MI
Training Institutes 2012
TARGETED INSTITUTES
103