Training Institutes 2012 - National Technical Assistance Center for ...

PRE-INSTITUTES TRAINING PROGRAM
Luc Nya, EPSDT Coordinator, Maine Dept. of Health and Human Services, Augusta, ME; Sharon Roepke, Regional
CLC Manager/Independent Consultant, Kalamazoo Wraps, Kalamazoo Community Mental Health & Substance Abuse
Services/KinErgy Consulting, Kalamazoo, MI; Tashia Thomas, J.D., Director of Cultural and Linguistic Competence,
OnCare, The Onondaga County System of Care, Syracuse, NY
RESOURCE PERSONS: Becky Ornelas, Cultural Competence Action Team, Technical Assistance Partnership, National
Federation of Families, Los Angeles, CA; Arabella Perez, M.S.W., Executive Director, THRIVE, Lewiston, ME; Jeffrey
Poirier, Ph.D. Candidate, MA, PMP, Senior Researcher, Cultural Competence Action Team Member and LGBTQI2-S
Learning Community Co-Lead, Technical Assistance Partnership for Child and Family Mental Health, American
Institutes for Research,Washington, DC; Janet SooHoo, Cultural Competence Action Team, Technical Assistance
Partnership, Independent Consultant for the American Institutes for Research, Seattle, WA; Cheree Thomas, Program
Director, Hallmark Impact, Racial Justice/Women’s Economic Empowerment, YWCA of Kalamazoo, Kalamazoo, MI; Ed
Wang, Director, Office of Multicultural Affairs, Massachusetts Department of Mental Health, Boston, MA
Leadership and Change Management to Promote Systems Change
8:30 AM TUESDAY • 8:30 AM WEDNESDAY • SUN C
OBJECTIVES—Participants will learn:
1. To distinguish between the functions of leadership, authority, management, and advocacy within systems change
2. To identify the leadership role in adaptive work (that which requires shifts in values, attitudes, beliefs, and behaviors)
3. To discuss leadership skills that support the change agent role
4. To describe a change management framework developed by John Kotter
5. To practice leadership skills needed to manage the tension of changing entrenched individual and system practices
6. To identify strategies to address complacency and resistance and shift individual and system behavior
7. To apply the change management framework to individual challenges
8. To develop a set of action steps to implement change management activities
This Pre-Institutes Training Program will address adaptive leadership skills and change management processes needed
to overcome resistance and complacency and successfully navigate systems change. The framework for system change
in this training is based on the premise that the role of leadership in transformation is to create a context for individuals
to learn, adapt, and absorb important new ideas, new values, and new behaviors over time. This framework requires that
leaders be strategic and focused in their role as change agents and that they differentiate their work between change
management, which helps align perspectives and fosters change of hearts and minds, and ultimately behavior, and
project management, which focuses more on tracking, reporting, and determining corrective action.
Leadership skills to be taught include:
• Applying John Kotter’s Change Management Framework to Address Resistance
• Managing the Tension of Changing Entrenched Practices
• Creating a Space of Trust and Safety
• Utilizing Facilitative Leadership in Managing Difficult Conversations
• Navigating the Dynamics of Difference
• Keeping Everyone Focused on the Work of Change
Participants will emerge from this training with new ways of seeing their roles, adaptive leadership skills and practices,
and the ability to apply those skills within a rational and strategic change management framework.
MODERATOR/PRESENTER: Ellen Kagen, M.S.W., Senior Policy Associate, National Technical Assistance Center
for Children’s Mental Health, Georgetown University Center for Child and Human Development, Washington, DC
Gary Blau, Ph.D., Chief, Child, Adolescent and Family Branch, Center for Mental Health Services, Substance Abuse &
Mental Health Services Administration, Rockville, MD; Suganya Sockalingam, Ph.D., Partner, Change Matrix LLC,
Las Vegas, NV; Malisa Pearson, Executive Director, Association for Children’s Mental Health, Lansing, MI
116 Training Institutes 2012