Training Institutes 2012 - National Technical Assistance Center for ...

demonstrations will be used to illustrate different strategies to promote and communicate a resiliency initiative. The
faculty team for the session will offer the perspectives of a clinician, a family member, a youth, and a family advocate.
MODERATOR/PRESENTER: Richard Shepler, Ph.D., P.C.C.-S., Senior Research Associate, Center for Innovative
Practices, Begun Center for Violence Prevention, MSASS, Case Western Reserve University, North Canton, OH
Tracee Black-Fall, Executive Director, Tova’s N.E.S.T., Columbus, OH
Terre Garner, Executive Director, Ohio Federation for Children’s Mental Health, Cincinnati, OH
Ashley Harris, Youth Coordinator, Ohio Federation for Children’s Mental Health, Cincinnati, OH
INSTITUTE #11 1:30 PM THURSDAY • 8:30 AM SATURDAY • MIAMI 1-2
INSTITUTES
Ensuring Language Access in Your Organization
OBJECTIVES—Participants will learn:
1. To describe current and emergent demographic trends for languages other than English spoken in the U.S.
2. To define a framework for linguistic competence and its application within their organizations
3. To identify legal responsibilities for the provision of language access services to individuals with limited English
proficiency under Title VI of the Civil Rights Act of 1964
4. To cite unique issues and list areas of knowledge and specific skills necessary for interpreting in behavioral health
5. To describe lessons learned and best practices from a statewide effort to improve language access to behavioral
health services
Ensuring that services are available for linguistically diverse populations in the U.S., its territories, and in tribal
communities is of critical importance to ensure equal access, improve quality and effectiveness of care, reduce
disparities, and to comply with federal law. This Institute will offer specific guidelines and practical information on how
to ensure language access within the context of behavioral health services for children, youth, and their families. Faculty
will highlight the range of strategies necessary to implement and evaluate linguistically competent services including
policies, structures, practices, procedures, behaviors, attitudes, and dedicated resources.
The content, strategies, and approaches that will be offered during the Institute, designed to ensure language access in
behavioral health, are based on the collective knowledge and experiences of the National Center for Cultural
Competence of the Georgetown University Center for Child and Human Development, the National Asian American
Pacific Islander Mental Health Association, the National Latino Behavioral Health Association, the Office for Civil
Rights of the U.S. Department of Health and Human Services, and the State of New Mexico.
Faculty will use multifaceted approaches to meet its objectives and engage the audience in exploring the following
topical areas:
• Application of a linguistic competence framework
• Title VI of the Civil Rights Act of 1964 legal requirements
• Unique challenges of providing interpretation services in behavioral health care
• A state example of efforts to improve language access in behavioral health services
• Social-political climates in many states and communities that impact the language access services including “English
Only” laws, inadequate funding, and discriminatory attitudes and practices directed against non-English
speaking populations
Faculty will elicit the greatest challenges faced by members of the audience who have responsibility for or are
implementing language access services to ensure that individual and group concerns are addressed. The Institute will
also offer brief lecturettes, a role play exercise, a Jeopardy game featuring “Ask OCR” (Office for Civil Rights), an
individual action planning template to take home to support the enhancement of language access services, and ample
opportunity for questions, answers and discussion.
Training Institutes 2012
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