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Dictionary-of-Human-Resources-Management

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top-down approach 260 trade dispute<br />

or most important place She rose to<br />

the top <strong>of</strong> her pr<strong>of</strong>ession. adjective at<br />

the highest point or most important<br />

place top management The company<br />

is one <strong>of</strong> the top six exporters.<br />

top-down approach /tɒp daυn ə-<br />

prəυtʃ/ noun a style <strong>of</strong> leadership in<br />

which the senior management makes<br />

plans and decides what should be done<br />

and then communicates its plans and decisions<br />

to employees at lower levels in<br />

the organisation (NOTE: the opposite is<br />

bottom-up approach)<br />

top-down information /tɒp daυn/<br />

noun a system <strong>of</strong> passing information<br />

down from management to the<br />

workforce<br />

top-down planning /tɒp daυn<br />

plnIŋ/ noun methods <strong>of</strong> planning,<br />

where decisions are taken at executive<br />

level, and passed down to the workforce<br />

without any consultation<br />

top executive /tɒp IɡzekjυtIv/, top<br />

manager /tɒp mnIdʒə/ noun a main<br />

director<br />

top-flight /tɒp flaIt/, top-ranking<br />

/tɒp rŋkIŋ/ adjective in the most important<br />

position Top-flight managers<br />

can earn very high salaries. He is the<br />

top-ranking <strong>of</strong>ficial in the delegation.<br />

top-hat pension plan /tɒp ht<br />

penʃ(ə)n pln/ noun a special extra<br />

pension scheme for senior managers<br />

top management /tɒp<br />

mnIdʒmənt/ noun the main directors<br />

<strong>of</strong> a company<br />

top <strong>of</strong>ficial /tɒp əfIʃ(ə)l/ noun a<br />

very important person in a government<br />

department<br />

top-ranking /tɒp rŋkIŋ/ adjective<br />

same as top-flight<br />

tort /tɔt/ noun harm done to a person<br />

or property which can be the basis <strong>of</strong> a<br />

civil lawsuit<br />

total /təυt(ə)l/ adjective complete or<br />

with everything added together The<br />

company has total assets <strong>of</strong> over £1bn.<br />

The total cost was much more than<br />

expected. Our total income from exports<br />

rose last year.<br />

total disability /təυt(ə)l dIsəbIləti/<br />

noun a situation where an employee is<br />

completely disabled, and so can receive<br />

maximum benefit<br />

total quality management<br />

/təυt(ə)l kwɒlIti mnIdʒmənt/<br />

noun a management style which demands<br />

commitment to maintain and improve<br />

quality throughout the workforce<br />

(with control <strong>of</strong> systems, quality, inspection<br />

<strong>of</strong> working practices, etc.)<br />

Abbr TQM<br />

total systems approach /təυt(ə)l<br />

sIstəmz əprəυtʃ/ noun a way <strong>of</strong> organising<br />

a large company, in which the<br />

systems in each section are all seen as<br />

part <strong>of</strong> the total corporate system<br />

total wage bill /təυt(ə)l weIdʒ bIl/<br />

noun all the money paid by a company<br />

in salaries and wages<br />

touch /ttʃ/ verb to touch base to<br />

make contact with someone to see how<br />

things are going<br />

toxic employee /tɒksIk ImplɔIi/<br />

noun an employee who is angry or discontented<br />

and spreads discontent in the<br />

company or department where they<br />

work (slang)<br />

TQM abbr total quality management<br />

track record /trk rekɔd/ noun<br />

success or failure <strong>of</strong> a company or salesperson<br />

in the past We are looking for<br />

someone with a track record in the computer<br />

market.<br />

trade /treId/ noun 1. the business <strong>of</strong><br />

buying and selling 2. a particular type <strong>of</strong><br />

business, or people or companies dealing<br />

in the same type <strong>of</strong> product She’s<br />

very well known in the clothing trade.<br />

trade association /treId əsəυsi-<br />

eIʃ(ə)n/ noun a group which links together<br />

companies in the same trade<br />

trade bureau /treId bjυərəυ/ noun<br />

an <strong>of</strong>fice which specialises in commercial<br />

inquiries<br />

trade cycle /treId saIk(ə)l/ noun a<br />

period during which trade expands, then<br />

slows down, then expands again<br />

trade description /treId dI-<br />

skrIpʃən/ noun a description <strong>of</strong> a product<br />

to attract customers<br />

trade dispute /treId dIspjut/<br />

noun a dispute between employers and<br />

employees or between the groups that

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