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Dictionary-of-Human-Resources-Management

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cost <strong>of</strong> sales 66 course<br />

ary to allow it to keep up with the increased<br />

cost <strong>of</strong> living<br />

cost <strong>of</strong> sales /kɒst əv seIlz/ noun<br />

all the costs <strong>of</strong> a product sold, including<br />

manufacturing costs and the staff costs<br />

<strong>of</strong> the production department, before<br />

general overheads are calculated<br />

costs /kɒsts/ plural noun the expenses<br />

involved in a court case The judge<br />

awarded costs to the defendant. Costs<br />

<strong>of</strong> the case will be borne by the prosecution.<br />

to pay costs to pay the expenses<br />

<strong>of</strong> a court case<br />

cottage industry /kɒtIdʒ IndəstrI/<br />

noun the production <strong>of</strong> goods or some<br />

other type <strong>of</strong> work, carried out by people<br />

working in their own homes<br />

council /kaυnsəl/ noun an <strong>of</strong>ficial<br />

group chosen to run something or to advise<br />

on a problem<br />

counselling /kaυnsəlIŋ/ noun the<br />

act <strong>of</strong> giving pr<strong>of</strong>essional advice to others<br />

on personal matters An <strong>of</strong>fice is<br />

being set up for counselling employees<br />

who have pr<strong>of</strong>essional or social problems.<br />

Counselling helps employees<br />

get accustomed to their new environment,<br />

by <strong>of</strong>fering advice and guidance.<br />

(NOTE: the usual US spelling is<br />

counseling)<br />

counsellor /kaυnsələ/ noun a person<br />

who gives pr<strong>of</strong>essional advice to others<br />

on personal matters (NOTE: the usual<br />

US spelling is counselor)<br />

counter- /kaυntə/ prefix against<br />

counterbid /kaυntəbId/ noun a<br />

higher bid in reply to a previous bid <br />

When I bid £20 she put in a counterbid<br />

<strong>of</strong> £25.<br />

counter-claim /kaυntə kleIm/ noun<br />

a claim for damages made in reply to a<br />

previous claim Jones claimed £25,000<br />

in damages against Smith, and Smith<br />

entered a counter-claim <strong>of</strong> £50,000 for<br />

loss <strong>of</strong> <strong>of</strong>fice. The union negotiators<br />

entered a counter-claim for a reduction<br />

in work hours. verb to put in a counter-claim<br />

Jones claimed £25,000 in<br />

damages and Smith counter-claimed<br />

£50,000 for loss <strong>of</strong> <strong>of</strong>fice.<br />

countermand /kaυntəmɑnd/ verb<br />

to say that an order must not be carried<br />

out to countermand an order<br />

counter-<strong>of</strong>fer /kaυntər ɒfə/ noun a<br />

higher or lower <strong>of</strong>fer made in reply to<br />

another <strong>of</strong>fer Smith Ltd made an <strong>of</strong>fer<br />

<strong>of</strong> £1m for the property, and Blacks replied<br />

with a counter-<strong>of</strong>fer <strong>of</strong> £1.4m.<br />

‘…the company set about paring costs and<br />

improving the design <strong>of</strong> its product. It came up<br />

with a price cut <strong>of</strong> 14%, but its counter-<strong>of</strong>fer –<br />

for an order that was to have provided 8% <strong>of</strong> its<br />

workload next year – was too late and too<br />

expensive’ [Wall Street Journal]<br />

counterpart /kaυntəpɑt/ noun a<br />

person who has a similar job in another<br />

company John is my counterpart in<br />

Smith’s John has the same post as I<br />

have here<br />

counter-productive /kaυntə prə-<br />

dktIv/ adjective which has the opposite<br />

effect to what you expect Increasing<br />

overtime pay was<br />

counter-productive, the workers simply<br />

worked more slowly. The MD’s talk<br />

about pr<strong>of</strong>itability was quite counterproductive,<br />

as it encouraged the employees<br />

to ask for higher wages.<br />

countersign /kaυntəsaIn/ verb to<br />

sign a document which has already been<br />

signed by someone else All our<br />

cheques have to be countersigned by the<br />

finance director. The sales director<br />

countersigns all my orders.<br />

couple /kp(ə)l/ noun two things or<br />

people taken together We only have<br />

enough stock for a couple <strong>of</strong> weeks. A<br />

couple <strong>of</strong> the directors were ill, so the<br />

board meeting was cancelled.<br />

course /kɔs/ noun 1. in the course<br />

<strong>of</strong> during or while something is happening<br />

In the course <strong>of</strong> the discussion, the<br />

managing director explained the company’s<br />

expansion plans. Sales have<br />

risen sharply in the course <strong>of</strong> the last<br />

few months. 2. a series <strong>of</strong> lessons or a<br />

programme <strong>of</strong> instruction She has finished<br />

her secretarial course. The<br />

company has paid for her to attend a<br />

course for trainee sales managers. <br />

<strong>Management</strong> trainees all took a<br />

six-month course in business studies. <br />

The training <strong>of</strong>ficer was constantly on<br />

the lookout for new courses in management<br />

studies. The company sent her<br />

on a management course. she went<br />

on a course she attended a course <strong>of</strong><br />

study

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