CSwMR

2.2 Questionnaires
The collection tools used are based on the questionnaires developed by the
MEASURE DHS project adapted for Senegal in agreement with the technical services of
MSAS.
During the SCSPA in Senegal 2012–2013, four types of data collection instruments
were used:
• Health Facility Inventory: This questionnaire includes a cover sheet to identify
the facility and a list of staff to record all health providers present on the day of
the interview. The inventory of the health facility is designed to obtain
information on the ability of the facility to provide each of the priority services. It
collects information on the availability of specific items (including their location
and condition), the components of support systems (logistics, maintenance, and
management), and the infrastructure of the facility (including the work
environment where the services are offered). Resources evaluated are those
required to provide the service according to internationally accepted guidelines
and protocols. Services evaluated are those that are generally recognized as
essential to ensure adequate support of the health services.
• Health Care Providers Questionnaire: The health care provider questionnaire is
designed to obtain information on individual qualifications of providers, the type
of service they provide, and the type of training they received. A sample of health
care providers is selected from the list of personnel to be interviewed using the
health staff questionnaire.
• Observation Checklists: These lists evaluate the level of adherence of providers
to the standards of service quality based on internationally and nationally accepted
guidelines and protocols. Components of the observation include the procedures
used in conducting certain specific steps such as physical examinations and
content of the conversation between provider and client (history, symptoms, and
counseling). For this first year, clients from the family planning and sick children
services were chosen for observation.
• Exit Interview Questionnaires: The exit questionnaires are designed to assess
the level of understanding by the clients of the services offered and concerned the
consultation and examination and the instructions and counseling given with
regard to treatment or preventive measures. Understanding of key messages by
clients increases the likelihood of successful treatment or compliance with
preventive behaviors, which promotes optimum results for their health. Client
perception about the work environment was also evaluated. Exit interviews are
conducted with clients whose consultations had been observed.
• Special Questionnaire for Health Huts included the following:
- an inventory of the health hut designed to assess the specific services of the hut
- a review of notebooks, records, and documents related to family planning (FP),
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